Roofr
LifecycleMarketingLead
Neural analysis suggests this role is
optimal for Mid candidates.
“Lifecycle Marketing Lead at Roofr. Skills: Lifecycle marketing, Customer journey ownership, Cross-channel campaign execution, Data-driven optimization. Own, map and continuously improve Roofr's customer lifecycle, identifying trends, drop-off points, and behavior-based triggers. Build and optimize multi‑touch, behavior‑driven lifecycle campaigns via email, SMS, in‑app messaging, sales sequences, and drip flows”
What You'll Achieve.
Drive activation, retention, and revenue growth; Iterate and improve results over time; Ensure campaigns are deeply segmented, data-driven, and tied to key business outcomes; Tracking activation, engagement, retention, and upsell metrics; Translating findings into actionable optimizations
Industry & Context.
analytical skills with experience translating product usage and behavior data into actionable lifecycle strategies
What They're Looking For.
Must Have
4+ years of experience in lifecycle marketing, email marketing, or marketing operations/automation in a startup SaaS environment, Demonstrated success building, launching, and optimizing cross-channel customer journeys, Experience supporting both PLG and sales-assisted growth motions, from activation sequences and usage-based triggers to expansion, upsell, churn prevention, and retention programs that support a fast-moving sales funnel, Hands-on experience with tools such as HubSpot, Amplitude, Pendo, Customer. io, or similar, Deep understanding of email, SMS, and in-app messaging best practices, segmentation, and experimentation, including designing, running, and interpreting your own lifecycle tests, analytical skills with experience translating product usage and behavior data into actionable lifecycle strategies, Excellent communication and collaboration skills to drive alignment across teams, Proven use of AI tools in your day-to-day workflow, across content creation, campaign analysis, and optimization, to move faster, iterate more, and surface insights
Nice to Have
HubSpot Marketing Certification, Basic knowledge of HTML for email building and troubleshooting, Familiarity with predictive modeling concepts such as churn scoring, propensity to buy, LTV segmentation, and how to activate those signals in lifecycle campaigns, Experience working with data teams to pipe product usage and behavioral data into marketing tools (e. g. , HubSpot) for segmentation, automation, and reporting, Familiarity with the SMB customer journey, the nuances of high-volume, fast-moving sales funnels, and how lifecycle marketing contributes to pipeline and expansion revenue
What You'll Do.
map and continuously improve Roofr's customer lifecycle
and behavior-based triggers
Build and optimize multi‑touch
behavior‑driven lifecycle campaigns via email
Own campaign reporting and analytics across HubSpot
and translating findings into actionable optimizations
How You'll Work.
Team & Collaboration
Work cross-functionally with Revenue, Content, Product Marketing, Data and Growth teams to ensure campaigns are deeply segmented, data-driven, and tied to key business outcomes; Collaborate cross-functionally with Growth, Content, and Product Marketing to test messaging, creative assets, and conversion touchpoints; Partner with Revenue Ops/Data teams to ensure clean, actionable customer and campaign data for effective automation and personalization; Excellent communication and collaboration skills to drive alignment across teams
Communication Scope
Excellent communication and collaboration skills to drive alignment across teams
Full Job Description
At Roofr, we’re obsessed with our customers. We constantly gather feedback to shape, prioritize, and launch the products they truly need. That’s what makes Roofr’s CRM special. We started by building essential sales tools like aerial roof measurements and digital sales proposals. But when our customers asked for a simple, affordable way to manage and scale their entire businesses, we listened. So, we created a CRM that connects these solutions—along with payments, material ordering, and more—into a seamless, powerful platform. With a clear roadmap ahead, we’re excited to continue expanding and leading the market with innovative products. We have an amazing culture, strong financials, and best-in-class company metrics. It’s an exciting time to be part of an extraordinary startup that is already successful, yet still early enough to offer its team significant growth, equity, and the opportunity to make a real impact. This position is for an existing vacancy. Roofr is seeking a Lifecycle Marketing Lead to own the full customer journey, from acquisition through expansion, with a bias toward execution and a sharp eye for what drives engagement and revenue. This is a highly hands-on role: you’re comfortable owning the build and execution, not just the strategy. As a technical and creative marketer, you’ll lead end-to-end lifecycle efforts across email, SMS, in-app messaging, sales sequences, and nurture drip flows, supporting contractors at every stage of their journey with Roofr. You’ll work cross-functionally with Revenue, Content, Product Marketing, Data and Growth teams to ensure campaigns are deeply segmented, data-driven, and tied to key business outcomes. What You’ll Get to Do: Own, map and continuously improve Roofr's customer lifecycle, identifying trends, drop-off points, and behavior-based triggers. Partner with marketing and revenue teams to translate insights into funnel-specific campaigns that drive activation, retention, and revenue growth. Build and optimi
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