CMC Markets

FinTech

Lifecycle&EngagementManager

Sydney, New South Wales, Australia FULL TIME
The Brief

“Lifecycle & Engagement Manager at CMC Markets. Skills: Lifecycle marketing, Customer engagement, Marketing automation. Lead lifecycle engagement. Shape customer communications”

What You'll Achieve.

Drive engagement; Drive retention; Drive long-term customer value; Impact customer adoption; Impact customer retention; Impact revenue growth

Industry & Context.

FinTech
Problems you'll solve

Turning complex challenges into practical solutions

What They're Looking For.

Must Have

Experience in CRM, Lifecycle marketing experience, Customer engagement experience, Hands-on experience with Braze, Experience with a similar marketing automation platform, Experience working with external partners, Experience with clients, Experience with B2B stakeholders, Analytical skills, Data-driven approach

Nice to Have

Interest in financial services, Interest in investing, Interest in fintech

What You'll Do.

Lead lifecycle engagement

Shape customer communications

Build automated journeys

Optimize automated journeys

Manage stakeholder relationships

Use customer insights

Improve platform adoption

Deliver seamless customer experiences

Support growth of strategic partnerships

How You'll Work.

Team & Collaboration

Working closely with Product Marketing; Working closely with Data teams; Working closely with Compliance teams; Working closely with Performance teams

Communication Scope

Influencing stakeholders

Free ATS check

Applying for this Lifecycle & Engagement Manager role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Workday

  • Workday has a multi-step form — save your progress after every section.
  • "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
  • Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
  • Job requisition numbers are useful when following up with HR by email.

ANONYMOUS · UNFILTERED

What do employees actually say about CMC Markets?

Real rants from real employees. Read before you apply.

Read Company Rants →