Life Time
LifeCafe-Supervisor
Neural analysis suggests this role is
optimal for Manager candidates.
“LifeCafe-Supervisor at Life Time. Skills: Customer service, Team motivation, Operations management. Oversee daily shift operations. Deliver high-quality experience to members”
What You'll Achieve.
Ensure excellent customer service; Ensure positive member experience; Ensure positive guest experience
Industry & Context.
Ability to lift more than 20 lbs, Ability to work in a stationery position, Move about the Cafe for prolonged periods, Night and weekend availability
What They're Looking For.
Must Have
High School Diploma or GED, CPR/AED certification, ServeSafe certification, Ability to lift more than 20 lbs, Ability to work in a stationery position, Move about the Cafe for prolonged periods, Night and weekend availability
Nice to Have
1-2 years supervisor experience, 1-2 years manager experience, Food service background, Retail background, High volume atmosphere experience
What You'll Do.
Oversee daily shift operations
Deliver high-quality experience to members
Ensure excellent customer service
Monitor speed of service
Ensure positive member experience
Ensure positive guest experience
Manage shift operations
Make schedule adjustments
Provide customer support
Ensure team members prepare menu items correctly
Serve customers professionally
Provide promotion recommendations
Provide disciplinary recommendations
Manage light food prep
Respond to member questions
Respond to member comments
Respond to member concerns
How You'll Work.
Team & Collaboration
Team support
Communication Scope
Respond to member questions; Respond to member comments; Respond to member concerns
Full Job Description
**_Position Summary_** The LifeCafe Supervisor oversees the daily shift operations in the LifeCafe. They deliver a high-quality experience to the members, and motivate staff to ensure excellent customer service. They also monitor food quality and speed of service ensuring a positive member and guest experience. **_Job Duties and Responsibilities_** * Manages LifeCafe shift operations while making schedule adjustments based on traffic flow * Acts as daily shift leader by providing a high level of customer and team support * Ensures team members prepare menu items correctly and service customers in a professional manner * Provides promotion and disciplinary recommendations to the Manager * Manages light food prep responsibilities * Quickly and efficiently responds to member questions, comments, and concerns ** _Position Requirements_** * High School Diploma or GED * CPR/AED certification required within the first 30 days of hire * ServeSafe certification with the first 60 days of hire * Ability to routinely and repetitively bend to lift more than 20 lbs. * Ability to work in a stationery position and move about the Cafe for prolonged periods of time * Night and weekend availability is required based on the business needs ** _Preferred Requirements_** * 1-2 years of supervisor or manager experience with a food service or retail background in a high volume atmosphere Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
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