LifeSpaCoordinator

**_Position Summary_** The LifeSpa Coordinator operates the telephone system to answer incoming calls and directs callers to appropriate personnel in a manner that exceeds the caller’s expectations, presenting a cheerful and pleasant attitude at all times. They also assist the Department Head with filing and other office duties as needed. **_Job Duties and Responsibilities_** * Answers incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner * Converts LifeSpa questions into appointments * Explains all Life Spa products, services, and treatments to guests and assists them with determining their individual needs * Suggests upgrades or add-ons to products and services * Completes outgoing confirmation calls, Beautiful Beginning calls, and myLT Bucks calls to schedule appointments * Uses all required safety devices to comply with company safety rules ​ ** _Position Requirements_** * High School Diploma or GED * 1 year of customer service experience * CPR and AED certified within 30 days of hire * Knowledge of computer software such as Microsoft Office, Excel, PowerPoint and Outlook * Ability to calculate figures and amounts such as discounts, interest and commissions * Ability to stand, sit, walk, reach, climb and lift up to 50 pounds ​ **​ _Preferred Requirements_** * 1 year of receptionist experience ## _Pay_ This is an hourly position with wages starting at $16.50 and pays up to $19.50, based on experience and qualifications. ## ## **_Benefits_** All team members receive the following benefits while working for Life Time: * A fully subsidized membership * Discounts on Life Time products and services * 401(k) retirement savings plan with company discretionary match (21 years of age and older) * Training and professional development * Paid sick leave where required by law Full-time Team Members are eligible for additional benefits, including: * Medical, dental, vision, and prescription drug coverage * Short ter