Equinox
Hospitality
LicensedSpaCoordinator
Neural analysis suggests this role is
optimal for mid candidates.
“Licensed Spa Coordinator at Equinox. Skills: Client relations, Sales support, Spa operations. Greet members and guests. Schedule appointments and services”
What You'll Achieve.
Maximize appointment bookings; Enhance member experience; Drive spa service sales
Industry & Context.
Issue resolution
What They're Looking For.
Must Have
High school diploma or GED, 1+ year of experience in a spa or fitness environment, Proficiency in Microsoft Office Suite
Nice to Have
Associate's degree or higher, Experience with Mindbody software, Customer service certification
What You'll Do.
Greet members and guests
Schedule appointments and services
Manage spa and fitness class schedules
Process payments and manage transactions
Maintain cleanliness and organization of the spa area
Assist with sales of spa and fitness services
Handle member inquiries and resolve issues
Support spa and fitness staff
How You'll Work.
Team & Collaboration
Spa team; Fitness instructors; Membership sales
Communication Scope
Member inquiries; Client communication
Full Job Description
OUR STORY Equinox Group is a high-growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver. OUR CODE We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, living ahead of the moment in fashion, culture and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company. If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you. We are looking for an energetic, creative, and enthusiastic Spa Coordinator to join the Equinox team! This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization. The Spa Coordinator is responsible to help ensure a memorable experience for our Spa guests. This includes greeting guests as they enter the facilities, orientating guests to the spa facilities, and providing personal guest service. Job responsibilities include but are not limited to the following:
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