St. Joe County Public Library

Libraries

LibraryAssistant

$0–0k South Bend, Indiana, United States PART TIME
The Brief

“Library Assistant at St. Joe County Public Library. Skills: Customer service, Library technology, Patron assistance. Provide hands-on customer service. Assist patrons with library accounts”

Industry & Context.

Libraries
Problems you'll solve

Solve problems

Eligibility Requirements

Lift 20-25 lbs, Stand for long periods

What They're Looking For.

Must Have

High school diploma or equivalent, 2 years of work experience in a public library and/or retail, Ability to work efficiently and prioritize tasks, Ability to make decisions and work independently and interdependently, Ability to accept and manage change, Ability to maintain composure and overcome stress, Ability to identify efficiencies and suggest improvements, Ability to display high standards of ethical conduct, honesty, and integrity, Ability to understand, endorse, and communicate SJCPL policies and procedures, Ability to solve problems in a professional manner, Ability to form and maintain excellent working relationships, Ability to manage confidential information, Ability to work patiently and creatively with all patrons, Ability to provide excellent customer service, Ability to teach and instruct others, Ability to become proficient with current library technology, Excellent verbal and written communication skills, Excellent organizational skills, Public service orientation, Commitment to excellent and genuine customer service, Demonstration of character and integrity, Proficiency with computers, including the Internet, Microsoft Office, Google Suite, Windows, Mac OS, and communication technologies, Dependability, punctuality, trustworthiness, good attendance, and work habits, Physical agility and strength to bend, reach, lift, and move library materials, Ability to stand for long periods of time

Nice to Have

Cash register experience, Spanish language skills, Stay current with new technologies

What You'll Do.

Provide hands-on customer service

Assist patrons with library accounts

Assist patrons with transactions

Perform circulation duties

Search patron database

Connect patrons digitally

Help patrons use devices and technologies

Perform daily departmental procedures

Operate cash register

Use library technologies and softwares

Troubleshoot computers

Troubleshoot equipment

Help patrons with in-depth projects

Help patrons with topics

Complete government forms

Complete school projects

Complete job applications

Provide readers’ advisory

Provide reference services

Provide accurate information

Provide directional assistance

Perform online catalog searches

Locate items on shelf

Participate in merchandising

Maintain branch appearance

Perform shelving responsibilities

Perform other duties as assigned

How You'll Work.

Team & Collaboration

Work with Leadership; Work with co-workers

Communication Scope

Verbal communication; Written communication

Free ATS check

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