LiabilityClaimsConsultant

## Company: Marsh Commercial ## ## Description: We are seeking a talented individual to join our **Claims** team at **Marsh.** This role will be based in the **Brisbane – Newstead** office. This is a hybrid role that has a requirement of working at least three days a week in the office. As a **Liability Claims Consultant,** you will manage our public liability/professional indemnity claim files including claims falling within the Personal Injuries Proceedings Act from initial contact to assessment, investigation, and resolution. The role involves liaising with internal staff, clients, claimants and providers in an administrative capacity via telephone and email. It is important that you're comfortable working in an office environment with a high level of administration and communication skills both via email and telephone. ** _We will count on you to:_** As a liability claims consultant your role will entail: * Liaising with clients, claimants, and service providers * Providing analysis of claims as required * Preparing necessary correspondence to advance/resolve claims * Regularly reviewing and updating claims information as required ** _What you need to have:_** * Experience in end-to-end management of complex claims * Excellent customer or client service skills, with proven experience * Ability to enter information accurately and swiftly into databases * Excellent communication with the ability to communicate with people at all levels with consideration and respect for ethnicity and cultural diversity * Proficient in using Microsoft Office products to support administration requirements of the role * Able to manage changing priorities and accept and adapt to changes within those priorities * Motivated to succeed through being results oriented while maintaining client focus and a professional attitude ** _What makes you stand out:_** * A Degree in Law (practicing certificate not required) * Knowledge of Personal Injuries Proceedings Act and Civil Liability Act wil