LeavePayrollAnalyst

ABOUT US Sparrow is the first high-tech, high-touch employee leave management solution. Our mission is to make it simple for companies to provide their employees with all kinds of leave (i.e. family, medical, etc.). Currently, the leave management process is painful and inefficient for everyone. Company leaders struggle to keep up with regulations and processes that change frequently, and the employees going on leave are overwhelmed by bureaucracy at an exceptionally important juncture in their career. Sparrow transforms this ordinarily tedious, error-prone, complex to remain compliant, and time-consuming process into a 30-minute end-to-end experience saving teams time (20 - 40 hours per leave) and money (up to $30K per leave). Sparrow is headquartered in San Francisco but all employees work remotely across the country. Sparrow is a diverse, highly talented, and supportive team. Together, we are hardworking, collaborative, smart, and humble—after all, we’re solving real problems. ABOUT THE ROLE As a Leave Payroll Analyst on Sparrow's Customer Experience team you will be responsible for preparing employee leave and payroll calculations for our customers, and will have a hand in helping us build a better product. HERE’S WHAT YOU’LL DO - Provide internal support for our leave specialists with leave and payroll calculations: - Work with the leave specialists by preparing customized and personalized payroll plans and payroll reconciliations for our customers’ payroll teams. - Act responsively, accurately, and with attention to customers’ payroll deadlines. - Ensure correct personalized payroll plans are calculated on the Sparrow dashboard. - Interface and collaborate comfortably with a variety of key parties including:  leave specialists, sales and marketing, and engineering teams through various channels (instant message, email, video chat). - Effectively collaborate with our customers’ payroll teams to ensure they love Sparrow: - Work with onboarding specialists to und