Brighthaven
Affordable Housing
LeasingSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Leasing Specialist at Brighthaven. Skills: Leasing, Marketing, Customer Service, Compliance. Lease apartments. Market apartments”
What You'll Achieve.
Close the sale; Secure deposit; Update availability report; Process applications; Ensure apartment readiness; Follow up on prospects; Refer to sister communities; Secure new resident signature; Orient new residents; Monitor renewals; Distribute renewal notices; Follow up on renewal notices; Accept rental payments; Type lease; Complete paperwork; Input information on Yardi; Maintain resident files; Distribute notices; Maintain commission records; Assist management team; Implement community policies; Receive telephone calls; Receive in-person visits; Complete maintenance service requests; Inform maintenance team; Answer resident questions; Follow up on resident matters; Ensure maintenance repairs satisfactory; Contact residents with completed requests; Maintain open communication; Contribute to cleanliness; Contribute to curb appeal; Assist in planning resident events; Attend resident events; Participate as host; Conduct business in accordance with laws; Manage compliance file maintenance
Industry & Context.
Resolve resident concerns; Resolve staff concerns
Flexible schedule, Evenings and weekends
What They're Looking For.
Must Have
LIHTC experience, Affordable housing compliance, Income certifications, Regulatory requirements, Proven leasing experience, Multifamily leasing experience, Affordable housing leasing, Leasing marketing skills, Closing skills, 2+ years experience, Property management experience, Leasing experience, Customer relations experience, Fair Housing regulations, Fast-paced environment, Manage multiple priorities, Meet deadlines, Flexible schedule, Evenings and weekends, Microsoft Word, Microsoft Excel, Internet, Email
Nice to Have
Knowledge of low-income housing programs, Section 8 knowledge, Subsidized housing programs knowledge, Working knowledge of Yardi Voyager
What You'll Do.
Maintain resident relations
Ensure LIHTC compliance
Ensure Fair Housing compliance
Manage full leasing cycle
Process certifications
Process recertifications
Support resident retention
Deliver excellent customer service
Create sense of community
Create positive experience
Assess resident concerns
Resolve resident concerns
Assess staff concerns
Resolve staff concerns
Seek organizational resources
Listen to resident requests
Listen to resident concerns
Listen to resident comments
Complete maintenance requests
Inform maintenance team
Answer resident questions
Follow up on resident matters
Ensure maintenance repairs satisfactory
Contact residents on completed requests
Maintain open communication
Contribute to cleanliness
Contribute to curb appeal
Participate in resident events
Conduct business in accordance with policies
Manage compliance file maintenance
How You'll Work.
Team & Collaboration
Work with maintenance team; Work with management team; Work with Community Manager; Work with Maintenance Supervisor; Work with Compliance department
Communication Scope
Respectful communication
Full Job Description
Overview Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce. Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone's life. Whether it is helping residents call one of our communities home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be. The Role: The Floating Leasing Specialist is responsible for leasing, marketing, and maintaining positive resident relations within an affordable housing community while ensuring compliance with LIHTC regulations and Fair Housing guidelines. This role manages the full leasing cycle, including qualifying applicants, processing certifications and recertifications, and supporting resident retention, while delivering excellent customer service in a fast-paced environment. The incumbent in this role must possess a high degree of professionalism and positive engagement for our residents and the workforce. An Aptitude for Connecting - Must possess a strong sense for creating a sense of community, as well as the drive to go the extra mile to create a positive experience for all residents and staff. Your success and purpose are driven by the relationships that you build within your communities, including vendor partners, regulatory, and social services partnerships. This includes adopting a collaborative approach to create consistent, favorable circumstances that foster success and effectiveness for the Organization and the communities. An Authentic Attitude - Consistently demonstrate an open and professional attitude and approach when assessing and resolving resident and staff concerns. This includes, but is not limited to, seeking resources throughout the organization via the organization's support services and senior leadership. An Approach that is positive an
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