Avanath

LeasingSpecialist

$0–0k San Diego, California, United States
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Leasing Specialist at Avanath. Skills: Leasing, Sales, Customer service. Lease apartments. Market apartments”

What They're Looking For.

Must Have

2+ years sales experience, 2+ years customer relations experience

Nice to Have

Low-income housing experience, Tax credit experience, Bilingual (English/Spanish)

What You'll Do.

Maintain positive resident relations

Connect with residents

Create positive experiences

Build relationships within communities

Create favorable circumstances

Resolve resident concerns

Resolve staff concerns

Listen actively to residents

Support community success

Ensure residents feel seen

Ensure residents feel heard

Ensure residents feel valued

Update availability report

Process applications for approvals

Ensure apartment readiness

Follow up on prospects

Refer prospects to sister communities

Secure new resident signature

Distribute renewal notices

Follow up on renewal notices

Accept rental payments

Input information on Yardi System

Maintain current resident files

Distribute company notices

Distribute community notices

Maintain commission records

Assist management team

Implement community policies

Receive telephone calls

Receive in-person visits

Listen to resident requests

Listen to resident concerns

Listen to resident comments

Complete maintenance service requests

Inform maintenance team

Answer resident questions

Follow up on resident matters

Contact residents with completed Service Requests

Maintain open communication with Community Manager

Maintain open communication with Maintenance Supervisor

Contribute to community cleanliness

Contribute to community curb appeal

Assist in planning resident events

Attend resident events

Participate as host for resident events

Conduct business in accordance with company policies

Conduct business in accordance with procedures

Conduct business in accordance with Fair Housing

Conduct business in accordance with ADA

Manage compliance file maintenance

How You'll Work.

Team & Collaboration

Vendor partners; Regulatory partnerships; Social services partnerships; Senior leadership; Maintenance team; Community Manager; Compliance department

Communication Scope

Respectful communication

Full Job Description

Overview Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce. Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone's life. Whether it is helping residents call one of our communities home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be. The Role: The Leasing Specialist is responsible for leasing, marketing, and maintaining positive resident relations within the community. The incumbent in this role must possess a high degree of professionalism and positive engagement for our residents and the workforce. An Aptitude for Connecting - Must possess a strong sense for creating a sense of community, as well as the drive to go the extra mile to create a positive experience for all residents and staff. Your success and purpose are driven by the relationships that you build within your communities, including vendor partners, regulatory, and social services partnerships. This includes adopting a collaborative approach to create consistent, favorable circumstances that foster success and effectiveness for the Organization and the communities. An Authentic Attitude - Consistently demonstrate an open and professional attitude and approach when accessing and resolving resident and staff concerns. This includes, but is not limited to, seeking resources throughout the organization via the organization's support services and senior leadership. An Approach that is positive and Professional - Consistently demonstrate an approach of active listening and understand that your participation and support are integral to the success of Avanath, ensuring that each resident and staff member feels seen, heard, and valued as you and the staff work to resolve challenges. Qualifications Passion for providing exception

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