Avanath

Property Management

LeasingSpecialist

$0–0k Berkeley, California, United States; Castro Valley, California, United States; Orinda, California, United States
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Leasing Specialist at Avanath. Skills: Sales, Customer service, Resident relations. Lease apartments. Market apartments”

Industry & Context.

Property Management

What They're Looking For.

Must Have

2+ year sales experience, 2+ year customer relations experience

Nice to Have

Low Income Housing experience

What You'll Do.

Maintain resident relations

Complete prospect application

Update availability report

Process applications for approvals

Ensure apartment readiness

Follow-up on prospects

Refer prospects to sister communities

Secure new resident signature

Distribute renewal notices

Accept rental payments

Input information on Yardi System

Maintain current resident files

Distribute company notices

Maintain commission records

Assist management team

Implement community policies

Receive telephone calls

Receive in-person visits

Listen to resident requests

Complete maintenance service request

Inform maintenance team

Answer resident questions

Follow up on resident matters

Contact residents with completed Service Requests

Maintain open communication

Contribute to cleanliness

Contribute to curb appeal

Assist in planning resident events

Attend resident events

Participate as host for events

Conduct business according to policies

Manage compliance file maintenance

How You'll Work.

Team & Collaboration

Vendor partners; Regulatory partnerships; Social services partnerships; Support services; Senior leadership; Maintenance team; Community Manager; Maintenance Supervisor; Compliance department

Communication Scope

Active listening

Full Job Description

Overview Avanath is proud to be named one of the top property management companies to provide affordable housing for the work force. Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone's life. Whether it is helping residents call one of our communities home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work and be. The Role: The Leasing Specialist is responsible for leasing, marketing, and maintaining positive resident relations within the community. The incumbent in this role must possess a high degree of professionalism and positive engagement for our residents and the workforce. An Aptitude for Connecting - Must possess a strong sense for creating a sense of community, as well as the drive to go the extra mile to create a positive experience for all residents and staff. Your success and purpose are driven by the relationships that you build within your communities including vendor partners, regulatory and social services partnerships. This Includes adopting a collaborative approach to create consistent favorable circumstances that foster success and effectiveness for the Organization and the communities. An Authentic Attitude - Consistently demonstrate an open and professional attitude and approach when accessing and resolving resident and staff concerns. This Includes, but Is not limited to, seeking resources throughout the organization via the organizations' support services and senior leadership. An Approach that is positive and Professional - Consistently demonstrate an approach of active listening and understand that your participation and support are integral to the success of Avanath, ensuring that each resident and staff feel seen, heard, and valued as you and the staff work to resolve challenges. Qualifications Passion for providing exceptional customer

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