The Willow Company
Real estate
LeasingProfessional
“Leasing Professional at The Willow Company. Skills: Sales, Leasing, Marketing, Resident relations. Greet and qualify prospects. Conduct community tours”
What You'll Achieve.
Achieve occupancy goals; Achieve revenue goals; Achieve resident retention goals
Industry & Context.
Solve problems
Stand, walk, sit for extended periods, Bend, stoop, climb ladders, Reach, carry objects, Crawl in confined areas, Work inside and outside, Work in all weather conditions, Push, pull, lift, carry, or maneuver weights up to 25 lbs independently, Push, pull, lift, carry, or maneuver weights up to 50 lbs with assistance, Rare or regular travel may be required, Work a flexible work schedule, Take call during evenings, Take call during weekends, Take call during holidays
What They're Looking For.
Must Have
Valid driver's license, Licenses and certifications as required by State and Local jurisdictions
What You'll Do.
Greet and qualify prospects
Conduct community tours
Perform credit screening
Perform criminal background checks
Prepare lease and move-in package
Ensure smooth resident move-in
Ensure smooth lease signing
Inspect apartments prior to move-in
Ensure apartments are move-in ready
Schedule outstanding items with maintenance
Stay informed about market conditions
Stay informed about competitor conditions
Develop marketing plans
Implement marketing plans
Follow concession policies
Follow special program policies
Design marketing activities
Execute marketing activities
Implement resident referral programs
Implement employer outreach programs
Use internet marketing tools
Follow community-specific marketing plans
Track apartment availability
Record traffic activities
Record leasing activities
Capture demographic information
Inspect marketing corridor
Communicate maintenance needs
Merchandise show unit
Ensure appealing show unit
Ensure appealing amenities
Prepare leasing office
Follow-up with prospects
Follow-up with new residents
Send e-mail thank-you notes
Finalize lease decisions
Finalize renewal decisions
Prepare lease renewal letters
Prepare lease renewal packages
Meet with renewing residents
Contact renewing residents
Ensure lease renewal documents are signed
Ensure lease renewal documents are implemented
Respond to resident concerns
Respond to owner concerns
Respond to resident questions
Respond to owner questions
Document resident requests
Convey resident requests
How You'll Work.
Team & Collaboration
Maintenance team members
Communication Scope
E-mail; Thank-you notes; Telephone calls
Applying for this Leasing Professional role?
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