Greystar
LeasingProfessional
“Leasing Professional at Greystar. Skills: Marketing, Leasing, Sales, Resident Retention. Coordinating the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. Performing all activities related to leasing to new residents”
What You'll Achieve.
Achieve occupancy goals; Achieve revenue goals; Achieve resident retention goals; Achieve community’s revenue and occupancy goals; Sustain occupancy
Industry & Context.
Taking prompt action to solve problems
Weekend Availability required, Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas., Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet)., Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance., Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position., Incumbents must be able to work a flexible work schedule, which includes taking “call” during evenings, weekends and holidays.
What They're Looking For.
Must Have
1-2 years of Leasing experience, Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions, Incumbents must have valid driver’s license to operate a golf cart on property
What You'll Do.
Coordinating the community’s marketing
and renewal strategies to achieve occupancy
and resident retention goals
Performing all activities related to leasing to new residents
Providing resident satisfaction throughout the term of the lease
Securing resident lease renewals
Performing all sales and leasing activities to achieve the community’s revenue and occupancy goals
Greeting and qualifying prospects
Conducting community tours and showing apartments
Processing applications
and criminal background checks
Preparing the lease and move-in package
Ensuring a smooth resident move-in and lease signing
Inspecting apartments prior to resident move-in and ensures apartments are in move-in ready condition
Scheduling any outstanding item to be addressed with the maintenance team
Staying informed about current market and competitor conditions
Developing and implementing short- and long-term marketing plans and goals to sustain occupancy
Following the community’s established policies related to concessions
and other programs to boost occupancy
Designing and executing marketing activities to create and drive traffic to the community
Implementing resident referral and employer outreach programs
Using internet marketing tools (Craigslist
Following other community-specific marketing plans
Using the on-site property management software (OneSite
etc.) to track apartment availability
record traffic and leasing activities
manage resident and prospect data
and capture critical demographic and other information about existing and future residents
Ensuring that the community and show units meet the Company’s standards for show quality by daily inspecting the marketing corridor and leasing tour
Communicating maintenance and upkeep needs to the community’s maintenance team members
Merchandising and ensuring a physically appealing show unit and/or model and amenities
Preparing the leasing office for daily leasing activities
Following-up with prospects and new residents to ensure satisfaction by sending e-mail
and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew
Executing and performing activities in support of the community’s lease renewal program by preparing lease renewal letters and packages for residents
Meeting with and contacting renewing residents in advance of move-out dates
Ensuring that lease renewal documents are signed and implemented on time
Responding quickly and courteously to resident and client/owner concerns and questions
Taking prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s)
How You'll Work.
Team & Collaboration
Communicating maintenance and upkeep needs to the community’s maintenance team members; Documenting and conveying resident or other requests to the appropriate individual(s)
Communication Scope
Greeting prospects; Communicating maintenance and upkeep needs; Responding quickly and courteously to resident and client/owner concerns and questions; Sending e-mail; Sending thank-you notes; Sending cards; Making telephone calls
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