Greystar
Real Estate
LeasingProfessional
“Leasing Professional at Greystar. Skills: Leasing, Sales, Revenue generation, Resident retention. Greet and qualify prospects. Conduct community tours”
What You'll Achieve.
Achieve occupancy goals; Achieve revenue goals; Achieve resident retention goals
Industry & Context.
Solve problems
Take call during evenings, Take call during weekends, Take call during holidays, Work in all weather conditions, Lift up to 25 pounds, Lift up to 50 pounds with assistance, Travel may be required
What They're Looking For.
Must Have
Valid driver's license to operate a golf cart, Ability to work inside and outside in all weather conditions, Ability to push, pull, lift, carry, or maneuver weights of up to twenty-five pounds independently, Ability to push, pull, lift, carry, or maneuver weights of up to fifty pounds with assistance, Ability to stand, walk, and/or sit for extended periods, Ability to bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas
What You'll Do.
Greet and qualify prospects
Conduct community tours
Perform credit screening
Perform criminal background checks
Prepare lease and move-in package
Ensure smooth resident move-in
Ensure smooth lease signing
Inspect apartments prior to move-in
Ensure apartments are move-in ready
Schedule outstanding items with maintenance
Stay informed about market conditions
Stay informed about competitor conditions
Develop marketing plans
Implement marketing plans
Follow concession policies
Follow special program policies
Design marketing activities
Execute marketing activities
Create traffic to community
Drive traffic to community
Implement resident referral programs
Implement employer outreach programs
Use internet marketing tools
Follow community-specific marketing plans
Follow community-specific drives
Follow community-specific special programs
Use on-site property management software
Track apartment availability
Record traffic activities
Record leasing activities
Capture demographic information
Capture future resident information
Ensure community meets company standards
Ensure show units meet company standards
Inspect marketing corridor daily
Inspect leasing tour daily
Communicate maintenance needs to team
Communicate upkeep needs to team
Merchandise show unit
Merchandise model unit
Merchandise amenities
Prepare leasing office for daily activities
Follow-up with prospects
Follow-up with new residents
Ensure prospect satisfaction
Ensure new resident satisfaction
Send e-mail thank-you notes
Finalize leasing decisions
Finalize renewal decisions
Prepare lease renewal letters
Prepare lease renewal packages
Meet with renewing residents
Contact renewing residents
Ensure lease renewal documents are signed
Ensure lease renewal documents are implemented
Respond to resident concerns
Respond to client concerns
Respond to owner concerns
Solve resident problems
Solve client problems
Document resident requests
Document client requests
Document owner requests
Convey resident requests
Convey client requests
Convey owner requests
How You'll Work.
Team & Collaboration
Communicate with maintenance team
Communication Scope
Resident communication; Prospect communication
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