Existing And Future Residents
rental housing
LeasingProfessional
“Leasing Professional at Existing And Future Residents. Skills: marketing, leasing, resident retention, sales. coordinating the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. performing all activities related to leasing to new residents”
What You'll Achieve.
achieve occupancy, revenue, and resident retention goals; sustain occupancy; boost occupancy
Industry & Context.
takes prompt action to solve problems
Incumbents must be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas., Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet)., Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance., Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position., Incumbents must be able to work a flexible work schedule, which includes taking “call” during evenings, weekends and holidays.
What They're Looking For.
Must Have
all licenses and/or certifications as required by State and Local jurisdictions, valid driver’s license to operate a golf cart on property
What You'll Do.
coordinating the community’s marketing
and renewal strategies to achieve occupancy
and resident retention goals
performing all activities related to leasing to new residents
providing resident satisfaction throughout the term of the lease
securing resident lease renewals
greeting and qualifying prospects
conducting community tours and showing apartments
processing applications
and criminal background checks
preparing the lease and move-in package
ensuring a smooth resident move-in and lease signing
inspecting apartments prior to resident move-in and ensures apartments are in move-in ready condition
scheduling any outstanding item to be addressed with the maintenance team
staying informed about current market and competitor conditions that may impact the community’s occupancy and sales results
develops and implements short- and long-term marketing plans and goals to sustain occupancy
following the community’s established policies related to concessions
and other programs to boost occupancy
designs and executes marketing activities to create and drive traffic to the community
implementing resident referral and employer outreach programs
using internet marketing tools (Craigslist
following other community-specific marketing plans
uses the on-site property management software (OneSite
etc. ) to track apartment availability
record traffic and leasing activities
manage resident and prospect data
and capture critical demographic and other information about existing and future residents
ensures that the community and show units meet the Company’s standards for show quality by daily inspecting the marketing corridor and leasing tour
communicating maintenance and upkeep needs to the community’s maintenance team members
merchandising and ensuring a physically appealing show unit and/or model and amenities
preparing the leasing office for daily leasing activities
follow-up with prospects and new residents to ensure satisfaction by sending e-mail
and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew
executes and performs activities in support of the community’s lease renewal program by preparing lease renewal letters and packages for residents
meeting with and contacting renewing residents in advance of move-out dates
ensuring that lease renewal documents are signed and implemented on time
responds quickly and courteously to resident and client/owner concerns and questions
takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s)
How You'll Work.
Team & Collaboration
communicating maintenance and upkeep needs to the community’s maintenance team members
Communication Scope
sending e-mail, thank-you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew; responds quickly and courteously to resident and client/owner concerns and questions
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