Bozzuto

Property Management

LeasingManager

$58–62k Washington, District of Columbia, United States
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Leasing Manager at Bozzuto. Skills: Sales, Leasing, Customer service. Achieve and exceed monthly sales quotas. Contribute to meeting property's resident retention goal”

What You'll Achieve.

Achieve and exceed monthly sales quotas; Meet property's targeted resident retention goal; Generate revenue for properties; Reach leasing goals

Industry & Context.

Property Management
Problems you'll solve

Resolve customer issues; Resolve resident concerns

Eligibility Requirements

Work weekends, Three weekends per month

What They're Looking For.

Must Have

4 year college degree or equivalent relevant experience, Previous Leasing experience in the multi-family industry, 1-3 years of business to consumer sales experience, 1-3 years of phone sales experience, 1-3 years of customer service experience

Nice to Have

Industry experience highly desired, A customer-focused mentality, Sales aptitude

What You'll Do.

Achieve and exceed monthly sales quotas

Contribute to meeting property's resident retention goal

Provide remarkable customer service

Lead sales and marketing team

Generate revenue for properties

Motivate sales and service team

Train sales and service team

Conduct 3 follow ups per lead

Follow up with phone call to every prospect

Take place follow up via e-mail

Maintain a closing ratio of 30%

Generate a minimum of one outreach event weekly

Work with marketing team to coordinate branding

Leverage Bozzuto product and people

Articulate the value proposition

Deliver a positive and consistent in person experience

Set up monthly meetings with local employers

Provide packets of information about community

Cultivate partnership-marketing opportunities

Update property Facebook page

Shop all competition quarterly

Review monthly market surveys

Complete weekly competitive set survey

Report all property deficiencies

Respond to work order requests

Follow up on work order requests

Close work order requests

Ensure lease paperwork is accurate

Complete administrative duties

Deliver timely and remarkable customer service to residents

Attend resident social events

Interact with constituents in a professional and courteous

Remain calm and friendly when resolving customer issues

Remain calm and friendly when interacting with upset

Vigorously resolve resident concerns and issues

Communicate resident concerns and issues

Take two days off during the week

How You'll Work.

Team & Collaboration

Work with Bozzuto's marketing team

Communication Scope

Value proposition articulation

Full Job Description

At Bozzuto, every team member shares a deep commitment to doing good for those around us. We live this each day by designing, building, managing and maintaining one-of-a-kind residences. Whether it’s the talent within our communities or the expertise across our property operations teams, we work together to make extraordinary happen for our clients, residents and fellow team members. Our people are dedicated to delivering exceptional experiences to everyone we serve including each other. This shared purpose drives us to excel in every role and fosters a welcoming, inclusive workplace where teamwork thrives. Guided by our core values of concern, creativity, passion and the pursuit of perfection, we are inspired and empowered to reach higher, unlock our full potential and be truly extraordinary. Primary Responsibilities: You are responsible for achieving and exceeding monthly sales quotas and contributes to meeting the property’s targeted resident retention goal by providing remarkable customer service. You will lead the Sales and Marketing Associate team to generate revenue for properties through sales and renewal activity. As a Leasing Manager, your primary responsibilities include: Generate new leases and achieve monthly sales quotas Motivate, train and lead sales and service team to reach leasing goals Conduct 3 follow ups per lead with a conversion ratio of 8% to onsite appointments. Follow up with a phone call to every prospect within 24 hours of a property tour. Additional follow up via e-mail to take place within 48 hours. Maintain a closing ratio of 30%. Generate a minimum of one outreach event weekly. Work with Bozzuto’s marketing team to coordinate overall company branding. Know competitors and be able to leverage the Bozzuto product and people as a differentiation in the marketplace Proficiently articulate the value proposition of the property. Deliver a positive and consistent in person experience with all prospective customers. Set up monthly meetings wi

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