Cortland
Real Estate
LeasingHubAssociate
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Leasing Hub Associate at Cortland. Skills: Leasing, Sales, Customer service. Greet prospects and residents. Tour the community”
What You'll Achieve.
Achieve leasing goals; Maintain high resident satisfaction
Industry & Context.
What They're Looking For.
Must Have
High school diploma or GED, 1+ year of experience in customer service or sales
Nice to Have
Bachelor's degree in business or related field, Previous leasing experience
What You'll Do.
Greet prospects and residents
Prepare lease documents
Assist with resident move-ins
Handle resident concerns
Maintain community appearance
Assist with marketing efforts
How You'll Work.
Team & Collaboration
Work with leasing team; Collaborate with maintenance staff
Communication Scope
Verbal communication; Written communication
Full Job Description
At Cortland, we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector, our focus on performance, innovation, and disciplined execution continues to drive strong growth and market leadership. We are committed to building a best-in-class organization by empowering top talent with the resources, autonomy, and support needed to deliver results and advance their careers in a high-performance environment. Role Overview THIS IN NOT A COMMUNITY BASED LEASING CONSULTANT ROLE. As a Leasing Hub Associate, you help create energy and excitement around Cortland’s communities for future residents. You uncover their needs and match those needs with the perfect apartment home. The Brand Representative Market Cortland to future residents getting them excited to learn more about our communities, culture, vision, and value proposition. Advise prospective tenants of the features, benefits, pricing, and amenities of each individual community as a result of your in-depth market and community knowledge Continually grow your skill set and understanding of Cortland thru participation in customized training and site visits The Communicator Nurture new leads from RealPage for the onsite leasing teams by receiving incoming calls, emails and text messages Leverage your outbound sales skills nurture an average of 40-50 leads per day and generate new appointments at all of our communities Foster an ongoing positive relationship with residents, onsite leasing teams and peers Qualifications Stellar 2+ years of customer service experience – preferably in sales experience Demonstrated English or bilingual fluency Excellent presentation, written, and verbal skills Strong computer and typing skills Proficient in OneSite software; L2L preferred About Cortland Founded in 2005, Cortland is an international, vertically integrated multifamily real estate investment, devel
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