Cortland

Multifamily

LeasingHubAssociate

$52–78k ~AI est. Dallas, Texas, United States Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Leasing Hub Associate at Cortland. Skills: Sales, Customer service. Create energy and excitement. Uncover resident needs”

Industry & Context.

Multifamily

What They're Looking For.

Must Have

2+ years customer service experience, English or bilingual fluency, Excellent presentation skills, Excellent written skills, Excellent verbal skills, Computer skills, Typing skills

Nice to Have

Sales experience preferred, OneSite L2L proficiency preferred

What You'll Do.

Create energy and excitement

Uncover resident needs

Match needs with apartment homes

Represent Cortland to residents

Advise tenants of features

Advise tenants of benefits

Advise tenants of pricing

Advise tenants of amenities

Grow understanding of Cortland

Receive incoming calls

Receive incoming emails

Receive incoming text messages

Generate new appointments

Foster positive relationship with residents

Foster positive relationship with onsite teams

Foster positive relationship with peers

How You'll Work.

Team & Collaboration

Onsite leasing teams; Peers

Communication Scope

Presentation skills; Written skills; Verbal skills

Full Job Description

At Cortland, we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector, our focus on performance, innovation, and disciplined execution continues to drive strong growth and market leadership. We are committed to building a best-in-class organization by empowering top talent with the resources, autonomy, and support needed to deliver results and advance their careers in a high-performance environment. Role Overview THIS IN NOT A COMMUNITY BASED LEASING CONSULTANT ROLE. As a Leasing Hub Associate, you help create energy and excitement around Cortland’s communities for future residents. You uncover their needs and match those needs with the perfect apartment home. The Brand Representative Market Cortland to future residents getting them excited to learn more about our communities, culture, vision, and value proposition. Advise prospective tenants of the features, benefits, pricing, and amenities of each individual community as a result of your in-depth market and community knowledge Continually grow your skill set and understanding of Cortland thru participation in customized training and site visits The Communicator Nurture new leads from RealPage for the onsite leasing teams by receiving incoming calls, emails and text messages Leverage your outbound sales skills nurture an average of 40-50 leads per day and generate new appointments at all of our communities Foster an ongoing positive relationship with residents, onsite leasing teams and peers Qualifications Stellar 2+ years of customer service experience – preferably in sales experience Demonstrated English or bilingual fluency Excellent presentation, written, and verbal skills Strong computer and typing skills Proficient in OneSite software; L2L preferred About Cortland Founded in 2005, Cortland is an international, vertically integrated multifamily real estate investment, devel

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