RangeWater
Multi-Family Real Estate
LeasingConsultant
“Leasing Consultant at RangeWater. Skills: Marketing, Leasing, Sales, Customer Service, Resident Retention. Executes the property's marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. Performs all activities related to leasing to new residents”
What You'll Achieve.
Achieve occupancy goals; Achieve revenue goals; Achieve resident retention goals; Achieve property's revenue and occupancy goals; Sustain occupancy; Boost occupancy
Industry & Context.
Problem solving
Works in an office environment but also have frequent exposure to outside elements where temperatures, weather, odors, and/or landscape may be unpleasant and/or hazardous, Routine local travel may be required to run business-related errands including but not limited to meetings and training, Must be able to push, pull, lift, carry, or maneuver weights up to twenty (20) pounds independently and fifty (50) pounds with assistance, The employee is frequently required to stand, walk, reach with hands and arms, climb, stoop, and squat, Intermittently required to sit and perform keyboard work
What They're Looking For.
Must Have
Must be available to work on weekends when scheduled, Must be able to perform the essential job functions unaccompanied, Must be able to push, pull, lift, carry, or maneuver weights up to twenty (20) pounds independently and fifty (50) pounds with assistance, The employee is frequently required to stand, walk, reach with hands and arms, climb, stoop, and squat, Intermittently required to sit and perform keyboard work
Nice to Have
Property Management, Sales, Marketing, and Customer Service background sufficient to manage the day-to-day operation of an apartment community
What You'll Do.
Executes the property's marketing
and renewal strategies to achieve occupancy
and resident retention goals
Performs all activities related to leasing to new residents
Provides resident satisfaction throughout the term of the lease
Secures resident lease renewals
Performs all sales and leasing activities in person to achieve the property's revenue and occupancy goals
Greets and qualifies prospects face-to-face
Conducts property tours and showing apartments
Processes applications
and criminal background checks
Prepares the lease and move-in package
Ensures a smooth resident move-in and lease signing
Completes various accounting
Designs and executes offsite marketing activities to create and drive traffic to the property
Implements resident referral and employer outreach programs
Uses internet marketing tools
social media and following other property-specific marketing plans
and interprets market and economic trends that may impact the property and recommend improvements
Keeps informed of changes in technology
industry and standards
leasing and sales tools and processes
Manages the lease enforcement process – apartment inspections
and other processes as outlined in lease agreement and takes appropriate action
Follows-up with prospects and new residents to ensure satisfaction to finalize decisions to lease and/or renew
Executes and performs activities in support of the property's lease renewal program in advance of move-out dates
Ensures that lease renewal documents are signed and implemented on time
Responds quickly and courteously to resident and client/owner concerns and questions
Takes prompt action to solve problems and/or documents and conveys resident or other requests to the appropriate individual(s)
Works in a stressful environment
Responsible for safety
and general appearance and appeal of property
Reports any mechanical and electrical equipment malfunctions as well as employee/visitor/resident injuries or accidents
Ensures that the property and show units meet the Company's standards for show quality by daily inspecting the property including but not limited to the leasing office
model and more for daily leasing activities
Resolves customer complaints and issues
Stays informed about current market and competitor conditions that may impact the community's occupancy and sales results
Develops and implements short- and long-term marketing plans and goals to sustain occupancy
Follows the property's established policies related to concessions
and other programs to boost occupancy
Other duties as assigned
How You'll Work.
Communication Scope
Communication; Presentation; Delivery Skills
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