LeasingAssociate

Preferred Apartment Communities combines expertise with a people-first approach, delivering consistent care and communities that feel like home. Our mission is to provide exceptional living experiences for our residents while building a workplace where our associates feel supported, inspired, and prepared to grow. Guided by the belief that we should always be better today than yesterday, we champion continuous improvement across every level of our organization. Through operational excellence, strategic partnerships, and a people-focused approach, we strive to be good neighbors to our residents, to each other, and to the communities we serve. Responsibilities: * Conducts daily leasing activities to achieve occupancy, rent‑growth, and conversion goals , managing all prospect interactions, tours, follow‑ups, and leasing paperwork. * Utilizes sales techniques (rapport building, qualifying, closing); collects applicant data, enters information, initiates background checks, and coordinates move‑in/move‑out readiness. * Provides resident and prospect customer service , responding to requests and complaints professionally, resolving issues quickly, maintaining PAA communication standards, and ensuring a positive customer experience. * Performs property presentation and inspection duties , ensuring cleanliness of common areas and vacant units; escorts prospects through units/amenities and operates keys/vehicles as needed. * Supports administrative and operational functions , including key and package management, move‑in file setup, competitive shopping, and offering revenue‑enhancing suggestions. * #PIQ ## Qualifications Requirements: * Multi‑family experience preferred, with a track record of meeting goals and following a structured sales process. * Strong customer service skills to support current residents and engage future prospects. * Flexible availability to work during established office hours, including weekends. * A valid driver’s license with a clean record and rel