Rbc
LeaseDocumentationSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Lease Documentation Specialist at Rbc. Skills: Lease Documentation, Client Experience, Risk Mitigation, Problem Resolution, Coordination, Service Delivery. Servicing and fulfillment of complex leasing transactions and required documentation. End to end responsibility and single point of contact for clients, Leasing Sales Managers, Leasing vendors and legal parties”
What You'll Achieve.
Drive a high quality, differentiated client experience; Mitigation of operational/credit risk; Accurate and efficient execution and control of leasing transactions due diligence within established turnaround timeframes; Enhance and build the client and partner relationships; Drive high performance; Enhance client experience
Industry & Context.
Demonstrated ability to solve problems by generating, evaluating and implementing alternatives; Problem Resolution
What They're Looking For.
Must Have
Detail-oriented and able to comprehend the terms and conditions of contracts, Excellent multi-tasking and organizational skills with ability to effectively manage time and priorities, Demonstrated ability to solve problems by generating, evaluating and implementing alternatives, communication and interpersonal skills, Ability to work effectively within a team and independently
Nice to Have
Prior experience in leasing or equipment finance, Understanding of PPSA (Personal Property Security Act) laws across the country, knowledge of T-Value, HP Calculator, MS Office (Excel and Word)
What You'll Do.
Servicing and fulfillment of complex leasing transactions and required documentation
End to end responsibility and single point of contact for clients
Leasing Sales Managers
Leasing vendors and legal parties
Ownership and personal accountability for accurate and efficient execution and control of leasing transactions due diligence within established turnaround timeframes
Identify and resolve issues at the source
Provide deep knowledge and experience of RBC Leasing products and services
Efficient and effective end to end coordination and service delivery for high risk
high complex transactions
Proactively investigate and identify possible solutions to unique client needs
Provide ongoing coaching for Leasing Sales Managers
Exercise judgment in making decisions
Identify and act on opportunities to improve efficiency and effectiveness
Work on several bank/leasing applications e. g. synergy
ASSET and e-mail in order to complete tasks
Follow established Coaching Routines and related activity to drive high performance and enhance client experience
How You'll Work.
Team & Collaboration
Work effectively within a team; Collaboration with Leasing Sales Managers; Collaboration with Leasing vendors; Collaboration with legal parties
Communication Scope
communication and interpersonal skills
Full Job Description
**_Job Description_** **What is the opportunity?** RBC is hiring a Lease Documentation Specialist to drive a high quality, differentiated client experience for Commercial Banking clients through servicing and fulfillment of complex leasing transactions and required documentation. You will take end to end responsibility and be the single point of contact for RBC clients, Leasing Sales Managers, Leasing vendors and legal parties where required. Additionally, you will take ownership and personal accountability for accurate and efficient execution and control of leasing transactions due diligence within established turnaround timeframes and identify and resolve issues at the source, making it easier to enhance and build the client and partner relationships. **What will you do?** * Act as a single point of contact to provide deep knowledge and experience of RBC Leasing products and services to ensure a positive client experience and mitigation of operational/credit risk * Responsible for efficient and effective end to end coordination and service delivery for high risk, high complex transactions * Proactively investigate and identify possible solutions to unique client needs for situations which may fall outside of standard policy, process or procedural guidelines, while evaluating and appropriately managing risks * Provide ongoing coaching for Leasing Sales Managers as required to ensure credit and operational risks and workflow processes are comprehended and followed * Exercise judgment in making decisions, with high level escalations referred to appropriate levels * Identify and act on opportunities to improve efficiency and effectiveness through effective listening, probing and clarifying * Work on several bank/leasing applications e.g. synergy, CMS, EDGE, ASSET and e-mail in order to complete tasks * Follow established Coaching Routines and related activity to drive high performance and enhance client experience **What do you need to succeed?** **Must-have** * Detai
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