Amazon.com Services LLC
Administrative Support, Fulfillment Center, fulfillment ops team
LearningTrainer
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Learning Trainer at Amazon.com Services LLC. Skills: Training facilitation, Operational coordination, Performance tracking. Facilitate training related programs. Coordinate training sessions based on site/regional needs”
Industry & Context.
Solve problems; Reacting quickly and productively; Serving as a resource for specific problems; Undertaking the appropriate steps to resolve
Work a flexible schedule/shift/work area, Work weekends, nights, and/or holidays, Lift up to 49 pounds, Stand/walk during shifts lasting up to 12 hours, Frequently push, pull, squat, bend, and reach, Work 40 hours/week, Overtime as required, Work safely and cooperatively, Adhere to standards of excellence, Communicate effectively and respectfully, Follow all federal, state, and local laws, Follow Company policies, Exercise sound judgment, Effectively manage stress, Work safely and respectfully with others, Exhibit trustworthiness and professionalism, Safeguard business operations, Safeguard Company’s reputation
What They're Looking For.
Must Have
1+ years of Microsoft Office products and applications experience, Lift up to 49 pounds, Stand/walk during shifts lasting up to 12 hours, Frequently push, pull, squat, bend, and reach, Work 40 hours/week, Overtime as required
Nice to Have
Bachelor's degree or above, Experience delivering training/information to peers, hourly associates, and senior management, both individually and in groups, Experience delivering messages related to performance, Ability to give and receive feedback effectively, Ability to prioritize, manage and complete projects with tight deadlines, Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy, Desire to thrive in a dynamic, growing environment, Previous Kaizen/Continuous Improvement experience, Willingness to work different shifts, Travel within a localized region to support other sites, Facilitation skills – teaching, presenting, training, Understanding of Delivery Station processes and flow
What You'll Do.
Facilitate training related programs
Coordinate training sessions based on site/regional needs
Track and provide post training debriefs
Drive execution of learning related audits
Support operational audit initiatives
Support identified retraining opportunities
Audit Powered Industrial Equipment Training program
Audit trainer standard work
Support Area Readiness programs
Support Standard work programs
Develop training programs
Track effectiveness of training programs
Monitor adherence to training programs
Ensure standard work in training programs
Seek ongoing skill development
Participate in skill classes
Conduct skill classes
Document audit results
Assess development needs for individuals
Assess development needs for groups
Understand daily production goals
React quickly and productively to problems
Serve as a resource for specific problems
Undertake appropriate steps to resolve problems
Facilitate and present to groups
How You'll Work.
Team & Collaboration
Work with Operations Managers; Work with Area Managers; Work with Production Assistants; Work with Delivery Service Provider (DSP) Managers; Work with Dispatchers; Work with Drivers; Work with Sort Associates; Work with Regional Learning Area Manager; Work with site operations teams; Work with AMZL Learning Team; Work with other employees; Work with supervisors; Communicate with employees; Communicate with supervisors; Communicate with staff
Communication Scope
Presentations; Feedback delivery
Full Job Description
The Learning Trainer works with Operations Managers, Area Managers, Production Assistants, Delivery Service Provider (DSP) Managers, Dispatchers, Drivers and Sort Associates to coordinate all training related activities for the site. The individual in this position will provide high-level program facilitation and administrative management. The Learning Trainer will work with a Regional Learning Area Manager focused on logistics and will hold responsibilities specific to the Learning area for all assigned sites. Overall responsibilities will include the following functions: · Facilitates training related programs. · Coordinates training sessions based on site/regional needs. · Owns tracking and providing post training debriefs to the site operations teams and the AMZL Learning Team. · Drives the execution of all learning related audits and supports any operational audit initiatives. · Tracks performance and supports any identified retraining opportunities. · Audits Powered Industrial Equipment Training program and trainer standard work if applicable. · Supports Area Readiness/Standard work programs for the site; · Develops and tracks effectiveness of training programs. Monitor adherence to the established training programs to ensure standard work in the training programs. · Seeks ongoing skill development on an ongoing basis (i.e., participating and conducting skill classes, cross-training, etc.). · Documents feedback and audit results to help the learning department identify strengths as well as area of improvement. · Assesses development needs for individuals and groups. · Understands workflow and daily production goals. · Solve problems, reacting quickly and productively, serving as a resource for specific problems and undertaking the appropriate steps to resolve. · Prioritizes multiple tasks. · Maintains a positive attitude and presence on the floor; and · Facilitates and presents to groups of up to 50 people in a class, including participants at the managerial l
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