Roche

LearningSpecialist

budapest, budapest, hungary FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“Learning Specialist at Roche. Skills: Learning system administration, Customer service, Reporting. Perform training & learning administrative tasks. Perform training & learning organizational tasks”

What You'll Achieve.

Ensure end-to-end process completion; Ensure Roche People Practices work for the business; Contribute to customer experience directly; Ensure ongoing service delivery effectiveness

Industry & Context.

Problems you'll solve

Problem-solving skills; Troubleshooting

What They're Looking For.

Must Have

1-3 years of experience in HR personnel administrative or service delivery or customer service, Accuracy in record keeping, Focus, Accountability, Capability to multitask, Handle complex cases, Customer centricity, End-to-end accountability, Problem-solving skills, Growth & agile mindset in ambiguous situations, Multi-cultural acceptance, Ability to work in a fast-paced and changing environment, Fluent in written and spoken English

What You'll Do.

Perform training & learning administrative tasks

Perform training & learning organizational tasks

Provide insight on Learning system

Provide Tier 2 support on Learning system

Administer Learning Catalog

Update Learning Catalog

Manage course enrollments

Follow-up on attendance

Prepare Training-related reports

Provide status updates

Functionality testing of new LMS

Advise business with system

Advise business with testing

Advise business with Learning processes

Support business with system

Support business with testing

Support business with Learning processes

Provide customer service on Training activities

Develop key stakeholder relationships

Build relationships with colleagues

Build relationships with customers

How You'll Work.

Team & Collaboration

Develop and manage key stakeholder relationships; Build relationships with other colleagues within the GLS organization; Build relationships with customers; Cooperate, debate, make decisions, celebrate successes and have fun as a team

Communication Scope

Fluent in written and spoken English

Full Job Description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. ### ### The Position _The **Global Learning Services teams** focus on executing system data maintenance and administrative activities in Cornerstone and all relevant Learning management systems as well as providing all necessary non-systems related Learning process support. Global Learning Services provides customer service and advisory support to the Learning Community and business partners on global Learning systems and processes and ensuring end-to-end process completion in line with customer focused principles to ensure the Roche People Practices work for the business._ **The Opportunity** As a **Learning Specialist** you are part of a global, international team and contribute to customer experience directly. Your key responsibilities are performing complete, stringent and timely **Training & Learning** related administrative and organizational tasks in area and understanding its linkage to Personnel Administration and Organizational Management. * **Providing** insight, Tier 2 support and explanation on Learning system (Cornerstone), administering and updating Learning Catalog * **Managing** course enrollments for learners, managing invitations, registrations, reminders and follow-up on courses and attendance * **Preparing and providing **various Training-related reports and status updates for HR professionals and Training Owners * **Functionality testing** of new learning management system and a**dvising and supporting** business with system / testing / Learning processes * **Providing** customer service on T

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