Manulife Financial Corporation
financial services
LearningProjectAnalyst
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“Learning Project Analyst at Manulife Financial Corporation. Skills: project management, data analysis, stakeholder management, continuous improvement. Lead end-to-end learning projects that support Customer Experience teams. Build and manage project plans, timelines, risks, and deliverables”
What You'll Achieve.
drive real business results; performance outcomes
Industry & Context.
analytical mindset; translate data into actionable insights
What They're Looking For.
Must Have
5+ years of project management experience in a corporate environment, Experience leading learning, digital, or design-related initiatives, analytical mindset with the ability to translate data into actionable insights, communication and stakeholder management skills, Ability to stay organized and manage multiple priorities with confidence, Curiosity, collaboration, and a continuous improvement mindset
Nice to Have
Experience working in Customer Experience, performance, or fast-paced environments (an asset), Agile or PMP certification (nice to have), Experience in financial services (an asset)
What You'll Do.
Lead end-to-end learning projects that support Customer Experience teams
Build and manage project plans
Turn business data and performance insights into effective learning strategies
Measure success through participation
and performance outcomes
and feedback to continuously improve learning programs
Use dashboards and reporting to bring data to life and support decision-making
Guide teams through change while balancing priorities across multiple initiatives
How You'll Work.
Team & Collaboration
Partner with learning teams and business stakeholders to design impactful solutions; Guide teams through change
Communication Scope
communication skills
Process & Methodology
Lead end-to-end learning projects, Build and manage project plans, timelines, risks, and deliverables, Manage multiple priorities
Full Job Description
As a **Learning Project Analyst,** you’ll play a key role in shaping how our teams learn, grow, and perform. You’ll lead impactful learning initiatives from start to finish—combining project leadership with data-driven insights to drive real business results in a fast-paced, customer-focused environment. **Position Responsibilities:** * Lead end-to-end learning projects that support Customer Experience teams * Build and manage project plans, timelines, risks, and deliverables * Turn business data and performance insights into effective learning strategies * Partner with learning teams and business stakeholders to design impactful solutions * Measure success through participation, skill development, behavior change, and performance outcomes * Analyze trends, skill gaps, and feedback to continuously improve learning programs * Use dashboards and reporting to bring data to life and support decision-making * Guide teams through change while balancing priorities across multiple initiatives **Qualifications:** * 5+ years of project management experience in a corporate environment * Experience leading learning, digital, or design-related initiatives * Strong analytical mindset with the ability to translate data into actionable insights * Experience working in Customer Experience, performance, or fast-paced environments (an asset) * Strong communication and stakeholder management skills * Ability to stay organized and manage multiple priorities with confidence * Curiosity, collaboration, and a continuous improvement mindset * Agile or PMP certification (nice to have) * Experience in financial services (an asset) **When you join our team:** * We’ll empower you to learn and grow the career you want. * We will acknowledge and assist you in an adaptable setting where wellness and diversity go beyond mere words. * As a member of our distributed team, we'll assist you in crafting the future you envision. The role being advertised is an existing vacancy. **About Manulife and J
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