LearningExperienceTrainer

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday. Smartsheet is looking for an enthusiastic Learning Experience Trainer who will develop, prepare, deliver, and evaluate technical training curricula and programs for our Customer Excellence Teams. This role outlines and coordinates documentation and materials for programs, designs exercises to enhance lectures, and conducts classes with hands-on exercises. This role also develops, maintains, and improves exams and quizzes utilized in all training courses. You will develop technical training programs and help others develop skills that will make them better professionals and customer advocates. Learning Experience trainers must be extremely knowledgeable in their field and possess strong technical aptitude. Additionally, we expect you to be an excellent communicator, able to explain complex subjects clearly and engagingly, and to help develop people’s technical skills to meet organizational needs. This role will report directly to the Manager, CE Learning. This role is hybrid and requires you to be in person 3 days a week at our Bangalore office. You will: Devising technical training programs according to organizational requirements Producing training schedules and classroom agendas Determining course content according to objectives Building ad-hoc training materials to ensure the learner has the tools to be successful Delivering technical training to Smartsheet’s technical customer-facing teams Attending product release training, testing new produc