WalkMe
SaaS
LearningExperienceDesigner
Neural analysis suggests this role is
optimal for Mid candidates.
“Learning Experience Designer at WalkMe. Skills: Learning Experience Design, Technical Training, AI in Education, Content Development. Map user journey. Design learning experiences”
What You'll Achieve.
Achieve maximum value from the WalkMe platform; Meet/exceed client goals; Scale content production; Personalize learning experience; Ensure learning programs stay current; Localize content and strategies for European markets
Industry & Context.
Identify friction points; Resolve digital friction
Willingness to travel for onsite delivery, Must be able to work 3 days per week in our London office
What They're Looking For.
Must Have
4+ years of experience of technical training, product enablement or LX design in a SaaS environment, Native/Fluent English is required, Must be able to work 3 days per week in our London office
Nice to Have
Familiarity with training tools and platforms such as Articulate (Rise 360 and Storyline 360), Synthesia, Camtasia, or general experience with an LMS is a plus, A portfolio that demonstrates how you use AI to scale your work, analyze learner data, or create smart content, Prior experience with WalkMe is a plus, Professional fluency in German or French will put you at the top of our list
What You'll Do.
Design learning experiences
Deliver instructor-led training
Develop 'just in time' content
Build walkthroughs and triggers
Collaborate with internal partners
Deliver training in English
How You'll Work.
Team & Collaboration
Collaborate with Product org; Collaborate with Customer Success Group; Collaborate with internal partners; Build effective relationships across internal teams; Build effective relationships with external customer stakeholders
Communication Scope
Communicate software solutions clearly and confidently
Full Job Description
## Description Industry leader? Well, how about an industry creator?! At WalkMe, now an SAP company, we’re not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to pinpoint and resolve digital friction, regain control of their tech stack, and be better equipped to manage future change. With over 1,600 clients, including 55 Fortune 100 companies and 6 Fortune 10 companies working with us daily, we’re transforming how enterprises interact with their technology. So, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you! We’re looking for a Rockstar Customer Success Manager to help take digital adoption and WalkMe to the next level. As a Customer Success Manager, you’ll be responsible for being a trusted advisor to a portfolio of up to 10 Fortune 1000 WalkMe customers managing a book of up to $6M in annual revenue, helping them achieve maximum value from the WalkMe platform. You will understand your clients' digital adoption goals, and recommend solutions to help them get the most out of our product and meet/exceed their goals. You will report to the Manager of Customer Success. ## What You'll Own Architect the Ecosystem: Map the technical user journey to identify friction points. Design omni-channel learning experiences that meet users exactly where they are (in-app, live, or self-paced). Deliver High-Impact ILT/vILT: Lead engaging, instructor-led technical training for global audiences. You are as comfortable commanding a room in-person as you are managing a virtual whiteboarding session. Pioneer AI-Driven L&D: Stay at the absolute forefront of AI in education. You will utilize AI tools to accelerate content production and personalize the learning experience. Develop ‘just in time’ content: Own the digital adoption strategy by building contextual, in-app walkthroughs and triggers us
Applying for this Learning Experience Designer role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Lever
- Lever uses a streamlined one-page form — apply in under 5 minutes.
- LinkedIn import works well; review parsed data before submitting.
- The cover letter field is optional but visible to reviewers — use it to differentiate.
- Referral codes from employees can significantly boost visibility of your application.
ANONYMOUS · UNFILTERED
What do employees actually say about WalkMe?
Real rants from real employees. Read before you apply.