Four Seasons
Learning&DevelopmentManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Learning & Development Manager at Four Seasons. Skills: Learning and development, Employee onboarding, Manager training. Manage and facilitate Embark for new employees. Manage and facilitate core programs”
Industry & Context.
Performance gaps
What They're Looking For.
Must Have
Work authorization for the location
Nice to Have
University degree or equivalent experience, Minimum 3 years managerial experience, Experience in adult education, Experience in hotel operations, Experience managing in diverse cultures
What You'll Do.
Manage and facilitate Embark for new employees
Manage and facilitate core programs
Ensure new managers have knowledge and skills
Maintain an effective Designated Trainer program
Train new Designated Trainers
Coach Designated Trainers
Manage an effective standards training program
Update Standards Training Manuals
Ensure training checklists are turned in
Partner with hotel management teams
Advise on actions for performance needs
Plan and co-facilitate training activities
Coach managers on training conduct
Assist Managers with development plans
Ensure college recruits complete structured program
Manage compliance and safety training
Benchmark the learning function
Base direction on Learning Needs Analysis
Create Learning Needs Analysis
Design learning solutions
Develop learning programs
Prepare training calendars
Market learning function's programs
Evaluate training program effect
Measure training results
Monitor behavioural change
Create annual budget for training
Plan property-wide change initiatives
Execute change initiatives
Select external vendors
Manage external vendors
Pursue personal growth in learning
Pursue certifications in learning
How You'll Work.
Team & Collaboration
Collaboration with presenters; Collaboration with People & Culture; Collaboration with Department Head
Communication Scope
Marketing programs
Process & Methodology
Change initiatives
Full Job Description
**About Four Seasons:** Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. **About the location:** Since opening in 1928, our legendary property has been the preferred address for celebrities, royalty and the international elite — and it’s easy to see why. Located at the intersection of Wilshire Boulevard and Rodeo Drive, we put you in the enviable heart of Beverly Hills, with designer shopping, fine dining and postcard-worthy views at our doorstep. _Learning & Development Manager_ _Beverly Wilshire, Beverly Hills. A Four Seasons Hotel_ The Beverly Wilshire, Beverly Hills, A Four Seasons Hotel is looking for a Learning & Development Manager who shares a passion for excellence and who infuses enthusiasm into everything they do. The Learning & Development Manager has the opportunity to contribute to the Guest Experience activates by providing exceptional knowledge and service in support of our world-renowned hotels. Work authorization for the location is required. Work authorization for the location is required. ** _Join Our Team_** In captivating Beverly Hills with Rodeo Drive boutiques glittering at th
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