OKLAHOMA TAX COMMISSION

Learning&DevelopmentKnowledgeManager

$89–89k United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Learning & Development Knowledge Manager at OKLAHOMA TAX COMMISSION. Skills: Knowledge management strategy, Knowledge architecture, Content governance. Lead knowledge management strategy. Design knowledge architecture”

What You'll Achieve.

Improve performance; Reduce duplication; Support continuous growth

Industry & Context.

Problems you'll solve

Root cause analysis

Eligibility Requirements

Valid Oklahoma Driver's License, Secure internet connection, Dedicated telephone, Fingerprint background check, Federal tax compliance check, Uphold confidentiality standards

What They're Looking For.

Must Have

5+ years experience, Bachelor's degree

Nice to Have

Master's degree, Experience with AI-assisted retrieval, Experience with knowledge management tools

What You'll Do.

Lead knowledge management strategy

Design knowledge architecture

Establish knowledge governance

Evolve knowledge standards

Design knowledge ecosystem

Enhance knowledge ecosystem

Build processes for capturing data

Improve search performance

Act on end-user input

Engage with employees

Expand knowledge base

Provide recommendations

Identify growth opportunities

Ensure content quality

Manage content lifecycle

Maintain knowledge assets

Scale knowledge management capability

Train content authors

Support content ownership

Facilitate open communication

Align learning design

Connect knowledge and learning

Connect knowledge and technology

Align knowledge systems

How You'll Work.

Team & Collaboration

Cross-functional teams; Division leadership; Subject matter experts; L&D team members; Communications division; Innovation division

Communication Scope

Constructive feedback

Full Job Description

**Job Posting Title** Learning & Development Knowledge Manager **Agency** 695 OKLAHOMA TAX COMMISSION **Supervisory Organization** Division Directors **Job Posting End Date** Refer to the date listed at the top of this posting, if available. Continuous if date is blank. Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. **Estimated Appointment End Date (Continuous if Blank)** **Full/Part-Time** Full time **Job Type** Regular **Compensation** **Job Description** **Learning & Development Knowledge Manager** **Salary – $89,220** ** _WHY YOU’LL LOVE IT HERE!_** TRANSPARENCY. FAIRNESS. COMPLIANCE. The Oklahoma Tax Commission is committed to leading Oklahoma with unparalleled customer service. Our mission is to promote tax compliance through serving taxpayers with transparency and fairness in administration of the tax code and unparalleled customer service. Check out our [**About Us**](https://oklahoma.gov/tax/about.html) page to learn why we are passionate about tax compliance and believe it is the career for you! There are perks to working for the OTC. We know that benefits matter, and that is why we offer a competitive [benefits package](https://oklahoma.gov/omes/divisions/human-capital-management/employee-benefits.html) for all eligible employees: * Generous state-paid [benefit allowance](https://oklahoma.gov/omes/divisions/human-capital-management/employee-benefits/health-insurance/plan-rates.html) to help cover insurance premiums. * A wide choice of [insurance plans](https://oklahoma.gov/omes/divisions/human-capital-management/employee-benefits/health-insurance.html) with no pre-existing condition exclusions or limitations. * Flexible spending accounts for health care expenses and/or dependent care. * A [Retirement Savings Plan](https://www.opers.ok.gov/pathfinder/) with a generous match. * 15 days of paid vacation and 15 days of sick leave for full-time employees the first year. * 11 paid holidays a year. * Paid Mater

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