Afaq
Fulfillment Associate, Training, fulfillment ops
LearningAssociate,FC,Learning&Development
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Learning Associate, FC, Learning & Development at Afaq. Skills: Training coordination, Learning effectiveness, Operations support. Coordinate training. Execute training”
What You'll Achieve.
Improve learning effectiveness; Improve production; Improve new hire performance
Industry & Context.
Analyze data; Improve processes
Willing to work flexible schedules, Willing to work flexible shifts, Willing to work in different areas, Willing to work different shifts, Availability to work different shifts
What They're Looking For.
Must Have
Bachelor Degree graduate, Proficiency in computer usage, Proficiency in email, Proficiency in MS Office Suite, Organization skills, Able to handle multiple projects, Able to handle changing priorities, Ability to prioritize projects, Ability to manage projects, Ability to complete projects with tight deadlines, Willingness to work in different areas, Arabic speaker, Professional English level, Availability to work in different shifts
Nice to Have
Prior training experience, Prior teaching experience, Prior presentation experience, Previous experience as a trainer, Willingness to work different shifts, Shift hours may be different, Willingness to work in different areas, Excellent attendance, Candidates must be very organized, Candidates able to handle multiple projects, Candidates able to handle changing priorities, Willingness to participate in initiatives, Willingness to support initiatives, Ability to converse English content, Ability to translate English content
What You'll Do.
Improve learning effectiveness
Assist driving training plans
Support workforce needs
Work flexible schedules
Deliver Instructor training
Ensure training records kept up to date
Ensure training materials kept
Deliver training against standard
Provide positive learning experience
Improve NH learning experience
Provide feedback to Instructors
Provide feedback to Peer Trainers
Organize Instructors assignment
Monitor cross training
Support peak skill requirements
Highlight gaps for training
Support operations with training delivery
Improve processes from feedback
Improve processes from data analysis
Support recruitment of Instructors
Support recruitment of Peer Trainers
Provide information required
Work in partnership with agency managers
Improve new hire performance
How You'll Work.
Team & Collaboration
Work with operations; Partnership with agency managers
Communication Scope
Provide feedback
Full Job Description
The Learning Associate/Trainer is responsible for the coordination and execution of training for all process paths in the Sort Center. Trainers evaluate and refine processes and techniques to improve learning effectiveness and production across all departments in the building. The Trainer assists in driving the success training plans and supporting the needs of the Fulfilment Center workforce. Key job responsibilities · Willing to work flexible schedules/shifts · Act as a supervisor for Instructors and Peer Trainers with new hires · Deliver Instructor training, observation and coaching to the MENA Standard · Ensure training records are kept up to date through the console · Ensure MENA training materials are kept and delivered against MENA standard and provide a positive learning experience · Use and analyze data on a daily basis to improve NH learning experience · Feedback to Instructors and Peer Trainers on their delivery and new hire (NH) groups performance · Organize (Instructors assignment) and monitor cross training for the operations to support peak skill requirements · Work with operations on a skill matrix to highlight gaps for critical role training · Support operations with the delivery of critical role training · Improve processes from gathering feedback and analyzing data · Support the recruitment of Instructors and Peer Trainers · Attend meetings when required and provide information required · Work in partnership with the agency managers to improve new hire performance · Support MENA level projects with feedback and improvements Basic Qualifications: Bachelor Degree graduate - BA/Bcom/BE/Btech or equivalent Proficiency in computer usage, email, MS Office Suite Organization skills - Able to handle multiple and changing projects/priorities Ability to prioritize, manage and complete projects with tight deadlines Willingness to work in different areas as required by training needs Arabic speaker with professional English level Availability to work in diffe
Applying for this Learning Associate, FC, Learning & Development role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Afaq?
Real rants from real employees. Read before you apply.