LearningArchitect

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. #LI-Hybrid We are looking for a Learning Architect to join our Product Education team. This role will focus on designing and delivering high-quality learning experiences that enable Nexthink users to successfully adopt and use our products. You will work closely with Product Managers, subject matter experts, and cross-functional stakeholders to translate complex product capabilities into clear, engaging, and scalable learning content. As a key contributor to Product Education, you will help shape how learning is designed, delivered, and continuously improved across Nexthink, leveraging modern instructional design practices, multimedia, and AI-driven content creation. Responsibilities Learning strategy & design * Partner with Product Managers and Nexthink subject matter experts to identify learning needs, define learning objectives, and design user-centric learning journeys aligned with product strategy and business goals. * Apply adult learning principles and instructional design best practices to create structured, effective, and engaging learning experiences for diverse user personas. * Translate complex technical and product information into clear, accessible, and actionable learning content. Content development & delivery * Develop end-to-end blended learning programs for Nexthink products, leveraging existing documentation, demo environments, and hands-on us