Manulife
LearningandDevelopmentConsultant
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“Learning and Development Consultant at Manulife. Skills: Conducting training and development needs analysis, designing and developing digital learning content, implementing training initiatives, digital content creation, e‑learning development, application of adult learning principles. conducting training and development needs analysis. designing and developing digital learning content”
What You'll Achieve.
building future‑ready capabilities within the organization; Evaluate the effectiveness of learning programs; identify improvement opportunities; recommend actionable solutions
Industry & Context.
analytical and problem‑solving skills
What They're Looking For.
Must Have
instructional design background with hands‑on experience in e‑learning creation, Proven experience using Articulate 360 (Storyline, Rise) or equivalent tools with comparable capabilities (e‑learning modules, simulations, quizzes, digital content), Demonstrated ability to design digital learning content from scratch (e. g. , scenario‑based, interactive, or enterprise‑wide modules), Experience developing training materials for developmental and capability‑building programs (e. g. , leadership, niche skills, enterprise programs), understanding of adult learning principles, ADDIE, and SAM methodologies, Ability to manage and execute learning and development programs end‑to‑end, analytical and problem‑solving skills, Solid proficiency in the MS Office suite, including Excel (intermediate to advanced formulas and pivot tables), PowerPoint, Word, Outlook, and Project, Ability to work effectively in an ambiguous environment and adapt to shifting priorities and timelines
Nice to Have
Experience in process improvement and/or project management, 1–2 years of experience managing and executing learning‑related programs, Excellent presentation, communication, and facilitation skills, Agile project management experience, Ability to proactively respond to evolving learning needs and program requirements
What You'll Do.
conducting training and development needs analysis
designing and developing digital learning content
implementing training initiatives that address assessed needs
enterprise‑wide e‑learning development
modern instructional design methodologies
digital content creation
e‑learning development
application of adult learning principles
How You'll Work.
Team & Collaboration
Build and maintain working relationships with trainers, SMEs, learning champions, and stakeholders across the enterprise
Communication Scope
Excellent presentation, communication, and facilitation skills
Process & Methodology
Lead the end‑to‑end project management of learning programs within the team, Agile project management experience
Full Job Description
This role reports to the **Manager of Learning and Development** and is primarily responsible for conducting training and development needs analysis, designing and developing digital learning content, and implementing training initiatives that address assessed needs. The role plays a critical part in building future‑ready capabilities within the organization through enterprise‑wide e‑learning development and modern instructional design methodologies. The **Learning and Development Consultant** takes the lead in digital content creation, e‑learning development, and the application of adult learning principles. ### Position Responsibilities: * Lead the **end‑to‑end project management** of learning programs within the team * Conduct **Training Needs Analysis (TNA)** using adult learning methodologies and instructional design models (ADDIE, SAM) * **Design and develop e‑learning modules** (e.g., Compass), including digital content creation, module updates, and conversion of existing content into digital formats * **Design and develop digital learning content** , simulations, quizzes, and interactive assets using Articulate 360 (Storyline, Rise) or equivalent tools * Conceptualize, prepare, and implement learning program development activities * Build and maintain strong working relationships with trainers, SMEs, learning champions, and stakeholders across the enterprise * Evaluate the **effectiveness of learning programs** , identify improvement opportunities, and recommend actionable solutions * Perform **vendor management** related to program development needs * Facilitate selected **Learning & Development courses**, as needed ### Required Qualifications: * A Bachelor’s degree or comparable professional experience may be factored into the hiring manager’s evaluation during the selection process * Strong instructional design background with hands‑on experience in e‑learning creation * Proven experience using **Articulate 360 (Storyline, Rise)** or equivalent tools with
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