Green Thumb
Cannabis
LeaderinTraining
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Leader in Training at Green Thumb. Skills: Leadership, Customer experience, Operations management. Supervise dispensary daily operations. Communicate priorities to team members”
Industry & Context.
Conflict resolution; Handle employee complaints; Handle customer complaints; Settle disputes; Critical thinking
Move about the dispensary, Remain in stationary position, Converse and communicate, Operate point of sale system, Operate computer, Operate office machinery, Prepare customer orders, Move inventory and materials weighing up to 30 pounds, Position self to move inventory, Work outdoors in varying weather, Exposure to cannabis and/or allergens
What They're Looking For.
Must Have
3 years customer service or retail experience, 1 year supervisory role experience, Meet scheduling and availability requirements, Reliable, responsible and dependable attendance, 21 years or older, Possess a valid driver’s license or state ID, Understand and comply with rules, regulations, policies, and procedures, Solid understanding of Cannabis laws, rules and regulations
Nice to Have
Cannabis experience preferred, Inventory control experience preferred
What You'll Do.
Supervise dispensary daily operations
Communicate priorities to team members
Optimize customer journey
Oversee execution of dispensary operations
Ensure compliance with security
Monitor and maintain inventory levels
Communicate inventory action items
Oversee intake and verification of deliveries
Ensure accuracy within vault
Lead team members to execute programs
Lead team members to execute initiatives
Lead team members to execute promotions
Demonstrate proper cash handling
Process payments accurately
Apply discounts accurately
Oversee team member cash handling
Motivate team members
Deliver positive customer experiences
Provide active supervision
Provide team member recognition
Facilitate seamless omni-channel customer experience
Oversight for consistency across channels
Deliver Loyalty goals
Complete assigned tasks
Delegate assigned tasks
Ensure adequate sales floor coverage
Ensure zoning during shifts
Participate in selecting talent
Lead onboarding of new team members
Lead training of new team members
Help facilitate badging process
Coordinate scheduling of team members' shifts
Coordinate scheduling of meal breaks
Coordinate scheduling of rest periods
Perform other duties as needed
How You'll Work.
Team & Collaboration
Work cross-functionally; Work among teams
Full Job Description
The Role The Leader in Training (LIT) is an adaptable and essential part of the RISE Dispensary leadership team that prioritizes delivering memorable, positive consumer experiences. As part of the leadership team, you have a key role in actively supervising the dispensary’s daily operations, communicating priorities to team members, and optimizing the customer journey. As a Leader in Training, you will gain subject matter expertise as you rotate through critical dispensary functions supporting operations, experience, and people. The Leader in Training role puts you on a fast track to growth and is a developmental step to becoming Assistant General Manager. Responsibilities Operations Support management in overseeing the execution of all dispensary operations to ensure compliance with security, inventory, and local and state regulations. Monitor and maintain inventory levels, ensuring an assortment of products and communicating inventory action items with management. Oversee the intake and verification of deliveries, transfers, and inventory management, ensuring accuracy within the vault. Actively participate in leading team members to effectively execute programs, initiatives, and regionalized in-store promotions. Demonstrate proper cash handling, including accurately processing payments, discount application, and cash maintenance, and oversee team member execution. Experience Lead by example and motivate team members to consistently deliver memorable, positive in-store customer experiences. Participate in “Leader On Duty” shifts to provide active supervision, team member recognition, and redirect behaviors to support the customer journey. Facilitate a seamless omni-channel customer experience and provide oversite to deliver consistency across in-store, drive-thru, curbside & delivery. Lead by example and motivate team members to deliver Loyalty goals. Complete and appropriately delegate assigned tasks during scheduled shifts. Ensure adequate sales floor coverage an
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