Green Thumb
LeaderinTraining
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Leader in Training at Green Thumb. Skills: Customer experience, Operations management, Team leadership. Supervise dispensary daily operations. Communicate priorities to team members”
Industry & Context.
Conflict resolution; Handle complaints; Settle disputes
Move about dispensary, Remain stationary, Converse with individuals, Operate machinery, Prepare orders, Inspect deliveries, Move inventory up to 30 pounds, Work outdoors, Work in adverse weather
What They're Looking For.
Must Have
3 years customer service experience, 1 year supervisory experience, Meet scheduling requirements, Reliable attendance, 21 years or older, Valid driver's license or ID, Understand Green Thumb policies, Solid understanding of Cannabis laws
Nice to Have
Cannabis experience preferred, Inventory control experience preferred
What You'll Do.
Supervise dispensary daily operations
Communicate priorities to team members
Optimize customer journey
Oversee operations execution
Ensure compliance with regulations
Monitor inventory levels
Communicate inventory action items
Oversee delivery intake
Manage inventory accuracy
Demonstrate proper cash handling
Process payments accurately
Apply discounts accurately
Maintain cash accurately
Oversee team cash handling
Motivate team members
Deliver positive customer experiences
Provide active supervision
Recognize team members
Redirect team behaviors
Facilitate omni-channel experience
Deliver consistency across channels
Motivate team members for loyalty goals
Complete assigned tasks
Delegate assigned tasks
Ensure sales floor coverage
Ensure zoning during shifts
Participate in selecting talent
Lead onboarding new team members
Lead training new team members
Provide coaching to team members
Provide feedback to team members
Issue accountability with management
Facilitate team member badging
Coordinate team member scheduling
Coordinate meal breaks
Coordinate rest periods
Perform other duties as needed
How You'll Work.
Team & Collaboration
Cross-functional teams; Work with management
Full Job Description
The Role The Leader in Training (LIT) is an adaptable and essential part of the RISE Dispensary leadership team that prioritizes delivering memorable, positive consumer experiences. As part of the leadership team, you have a key role in actively supervising the dispensary’s daily operations, communicating priorities to team members, and optimizing the customer journey. As a Leader in Training, you will gain subject matter expertise as you rotate through critical dispensary functions supporting operations, experience, and people. The Leader in Training role puts you on a fast track to growth and is a developmental step to becoming Assistant General Manager. Responsibilities Operations Support management in overseeing the execution of all dispensary operations to ensure compliance with security, inventory, and local and state regulations. Monitor and maintain inventory levels, ensuring an assortment of products and communicating inventory action items with management. Oversee the intake and verification of deliveries, transfers, and inventory management, ensuring accuracy within the vault. Actively participate in leading team members to effectively execute programs, initiatives, and regionalized in-store promotions. Demonstrate proper cash handling, including accurately processing payments, discount application, and cash maintenance, and oversee team member execution. Experience Lead by example and motivate team members to consistently deliver memorable, positive in-store customer experiences. Participate in “Leader On Duty” shifts to provide active supervision, team member recognition, and redirect behaviors to support the customer journey. Facilitate a seamless omni-channel customer experience and provide oversite to deliver consistency across in-store, drive-thru, curbside & delivery. Lead by example and motivate team members to deliver Loyalty goals. Complete and appropriately delegate assigned tasks during scheduled shifts. Ensure adequate sales floor coverage an
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