Towne Park
Hospitality
LeadValetAttendant
Neural analysis suggests this role is
optimal for Lead candidates.
“Lead Valet Attendant at Towne Park. Skills: Guest experience, Service standards, Coordination. Maintain pleasant demeanor. Greet guests within 30 seconds”
What You'll Achieve.
Deliver high levels of guest service
Industry & Context.
Troubleshooting; Judgment calls
Exerting up to 100 pounds, Outdoor work, Extreme heat and cold, Up to 5% travel
What They're Looking For.
Must Have
High school diploma or GED
Nice to Have
Ability to operate a manual transmission
What You'll Do.
Maintain pleasant demeanor
Greet guests within 30 seconds
Deliver aggressive hospitality
Address guests appropriately
Open vehicle and hotel doors
Check in arriving guests
Explain parking procedures
Park and retrieve vehicles
Handle guest complaints
Assist guests with bell services
Conduct room presentations
Assist guests with room changes
Use proper phone etiquette
Post up in appropriate areas
Assist with item delivery
Assist guests with directions
Maintain facility knowledge
Promote teamwork philosophy
Appoint associates to roles
Assign coworkers to roles
Reduce staff during shift
Complete ticket information
Check wheelchairs for safe operation
Clean wheelchairs after use
Protect guest confidentiality
Maintain security of information
How You'll Work.
Team & Collaboration
Work alongside coworkers; Lead the work group
Communication Scope
Effective communication
Full Job Description
# _**At Towne Park, it’s more than a job, you can make an impact.**_ A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else’s day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It’s why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click [here](https://mandatoryview.com/?LicenceId=7b9cf6ca-8bfe-4ae1-9415-d444ae245063&ProductType=OnlineApplicant&SubType=PG) for important notices that may be applicable to you. For more information about our privacy policy, please click [here](http://www.townepark.com/wp-content/uploads/2023/06/CCPA-CPRA-Notice-at-Collection-Applicants_Towne-Park-Careers.pdf). Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location. The hourly base pay range for this position is $18 per hour plus tips. Benefits: Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability. Employees are also able to enroll in the company’s 401k retirement savings plan. Paid Time Off: Employees accrue 0.0654 hours of PTO per hour worked up to a maximum of 136 hours per calendar year. Employees r
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