Keybank
LeadTeller
“Lead Teller at Keybank. Skills: Client servicing, Troubleshooting, Client relationships, Coaching Tellers. Act as a resource for client issues. Troubleshoot complex problems”
What You'll Achieve.
Enhance client relationships; Achieve sales targets
Industry & Context.
Identify and resolve client servicing issues; Troubleshoot complex problems; Exercise sound judgment
Work on Saturdays as directed, Prolonged Standing (5-8 hours per day), Frequent use of hands to manipulate/grasp objects, Occasional bending and lifting from floor height, Frequent forward reach, Frequent lifting of 1 – 10 lbs., Occasional lifting of up to 30 lbs., Ability to occasionally operate a motor vehicle
What They're Looking For.
Must Have
Minimum of 3 years of demonstrated superior client relationship skills, Minimum of 3 years of experienced in cash handling, Working knowledge of PC with Windows based applications and calculator, Demonstrated ability to lead, motivate, and foster teamwork, Demonstrated organizational skills while managing multiple tasks
Nice to Have
Notary License
What You'll Do.
Act as a resource for client issues
Troubleshoot complex problems
Enhance client relationships
Identify financial needs
Manage Teller scheduling
Oversee branch compliance
Perform teller functions
Promote bank products
Achieve sales targets
How You'll Work.
Team & Collaboration
Provide coaching to Tellers; Support Branch Manager in onboarding; Train new Tellers
Communication Scope
Communicate face to face; Communicate on the phone
Applying for this Lead Teller role?
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