Harrods
Retail
LeadTechnicalServicesManager
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“Lead Technical Services Manager at Harrods. Skills: Technical Services Management, Engineering Project Delivery, Stakeholder Coordination. Lead delivery of multiple projects. Manage and coordinate internal teams”
What You'll Achieve.
Ensure consistent and high-quality delivery; Ensure project requirements are fully integrated; Ensure alignment with Harrods standards; Ensure alignment with statutory requirements; Ensure operational readiness; Enhance project delivery; Drive engineering excellence
Industry & Context.
Problem solving; Analytical skills
Occasional travel to other sites
What They're Looking For.
Must Have
7+ years of MEP experience, Professional Membership – MCIOB, CIBSE or alike, Electrical bias, Professionally qualified in construction, Engineering related degree, HND or equivalent, Clear understanding of principles of good design, Practically experienced in construction and project management
Nice to Have
MEP knowledge across wider Store Development team
What You'll Do.
Lead delivery of multiple projects
Manage and coordinate internal teams
Manage and coordinate external consultants
Collaborate with key stakeholders
Oversee design development
Oversee technical specifications
Oversee contractor performance
Review design proposals
Approve design proposals
Ensure effective project handover
Maintain compliance with Health & Safety regulations
Maintain compliance with Harrods Technical Standards
Support long-term MEP strategy
Develop MEP knowledge
Build stakeholder relationships
Communicate effectively
Take ownership of challenges
Drive continuous improvement
How You'll Work.
Team & Collaboration
Senior Project Managers; Project Managers; Concessions; Facilities Management; Fire Office; IT teams; Engineering; Fire; H&S; Security; Operations
Communication Scope
Communicate effectively at all levels
Process & Methodology
Project management, Programme management
Full Job Description
Our Store Development team are looking for a Lead Technical Services Manager to lead the delivery of complex, high-value engineering projects across our iconic estate. This is an exciting opportunity to play a pivotal role in shaping how our spaces evolve. You will work at the heart of major capital programmes and ensure every project meets the highest standards of quality, safety and innovation. If you thrive in a fast-paced, stakeholder-rich environment and enjoy turning technical expertise into real-world impact, this could be your next move. **About the Role** In this role you will work closely with the Store Development Team to ensure consistent and high-quality delivery of all building services systems and fire life safety systems across the Harrods Capital Works Programme. You will need to liaise closely with all Senior Project Managers, Project Managers, Concessions, Facilities Management, Fire Office and IT teams within Harrods in implementing mechanical, electrical, public health systems and Fire Life Safety on projects from design and planning through to implementation and evaluation. You will operate across a diverse and high-value portfolio, overseeing significant capital investment programmes and supporting both business-as-usual works and large-scale transformations. You will focus across all the major projects for FM / Engineering and Fire and Security with a number of exciting projects on our roadmap. Your accountabilities will include: Operations: * Lead the delivery of multiple projects from inception through to completion, ensuring quality, compliance and adherence to programme and budget. * Manage and coordinate internal teams and external consultants across MEP, lighting and specialist systems. * Collaborate with key stakeholders (Engineering, IT, Fire, H&S, Security and Operations) to ensure project requirements are fully integrated. * Oversee design development, technical specifications, tendering and contractor performance. * Review and appr
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