dunnhumby

Customer Data Science

LeadTechnicalProgrammeManager(18monthfixedtermcontract)

London, United Kingdom CONTRACT
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Lead candidates.

The Brief

“Lead Technical Programme Manager (18 month fixed term contract) at dunnhumby. Skills: Technical Programme Manager, Senior Technical Project Manager, stakeholder management, large-scale technical programmes, technical delivery, agile environments, manage ambiguity, complexity, competing priorities, driving alignment, communication, influencing, problem-solving. Lead the end-to-end delivery of a complex technical programme workstream within a major retail transformation. Own and drive delivery pla”

What You'll Achieve.

deliver measurable value for their customers; drive meaningful change at scale; delivering a large, complex, and business‑critical transformation programme; deliver integrated solutions

Industry & Context.

Customer Data Science
Problems you'll solve

problem-solving skills

Eligibility Requirements

18 month fixed term contract

What They're Looking For.

Must Have

Proven experience as a Technical Programme Manager or Senior Technical Project Manager within complex environments, stakeholder management skills, with confidence engaging senior client stakeholders (ideally within large enterprise organisations), Experience delivering large-scale technical programmes of work, ideally within retail, CPG, or data-driven businesses, Solid understanding of technical delivery (engineering, data platforms, or product ecosystems), Experience working in agile environments, with the ability to blend agile and traditional programme methodologies where needed, ability to manage ambiguity, complexity and competing priorities, Track record of driving alignment across multiple teams and disciplines, Excellent communication, influencing, and problem-solving skills

Nice to Have

within retail, CPG, or data-driven businesses

What You'll Do.

Lead the end-to-end delivery of a complex technical programme workstream within a major retail transformation

Own and drive delivery plans

ensuring alignment across dh and Tesco stakeholders

Operate in an agile environment

embedding best practices and continuously improving ways of working

shaping delivery approaches where scope and requirements are evolving

credible relationships with senior client stakeholders

ensuring alignment and accountability

Coordinate across Product

Data Science and Infrastructure teams to deliver integrated solutions

Identify and mitigate risks

proactively managing dependencies

and escalation points

Influence technical decision-making

balancing delivery constraints with long-term value

Support budget planning and resource alignment in partnership with cross-functional teams

Champion delivery excellence

coaching teams and promoting effective programme management practices

How You'll Work.

Team & Collaboration

working closely with client and dunnhumby cross-functional teams (Product, Engineering, Data Science); aligning stakeholders; ensuring we operate as one cohesive team; Coordinate across Product, Engineering, Data Science and Infrastructure teams to deliver integrated solutions; driving alignment across multiple teams and disciplines

Communication Scope

Excellent communication; influencing

Process & Methodology

Technical Programme Manager, Senior Technical Project Manager, delivery plans, programme management practices, risk management, dependency management, escalation points, budget planning, resource alignment

Full Job Description

dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro. At dunnhumby, we’re on a mission to put the Customer First. We’re proud to partner with Tesco on one of the most ambitious retail transformation programmes in the market, combining data science, technology, and collaboration to drive meaningful change at scale. We’re now looking for a Lead Technical Programme Manager to join us on an 18-month fixed-term contract, playing a critical role in delivering a large, complex, and business‑critical transformation programme. What you’ll be working on You’ll lead a key technical workstream within a wider client-led transformation programme, working closely with client and dunnhumby cross-functional teams (Product, Engineering, Data Science). This is a highly visible role where you’ll bring structure to complexity—aligning stakeholders, driving delivery, and ensuring we operate as one cohesive team. What you’ll do Lead the end-to-end delivery of a complex technical programme workstream within a major retail transformation Own and drive delivery plans, ensuring alignment across dh and Tesco stakeholders Operate in an agile environment, embedding best practices and continuously improving ways of working Navigate ambiguity, shaping delivery approaches where scope and requirements are evolving Build strong, credible relationships with senior client stakeholders, ensuring alignment and accountability Coordinate across Product, Engineering, Data Science and Infrastructure teams to deliver integrated solutions Identify

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