Mastercard
Financial Services
LeadTechnicalProgramManager
Neural analysis suggests this role is
optimal for Lead candidates.
“Lead Technical Program Manager at Mastercard. Skills: Technical program management. Organize and accelerate delivery. Track manifest definitions”
What You'll Achieve.
Accelerate delivery; Successful delivery; Drive innovation; Lower costs; Improve quality
Industry & Context.
Root cause analysis
Information security responsibility
What They're Looking For.
Must Have
5+ years experience, Understand business context, Understand team technologies, Evaluate system designs, Participate in solution discussions, Resolve discordant views, Clear and concise communication, Improve team processes
Nice to Have
Proficient with Scrum delivery
What You'll Do.
Organize and accelerate delivery
Track manifest definitions
Manage release integration
Manage delivery timing
Manage delivery scope
Provide delivery updates
Ensure outputs are production-ready
Maintain integrated plan
Account for dependencies
Account for delivery approaches
Account for constraints
Account for contingency
Establish delivery milestones
Manage end-to-end delivery
Remove blocking issues
Communicate with confidence
Transform thoughts into communications
Provide project information
Run effective meetings
Represent team services
Bring developers to meetings
Bring SMEs to meetings
Define program strategy
Deliver independently
Seek direction from peers
Seek direction from managers
Nurture working relationships
Optimize team approaches
Optimize area approaches
Demonstrate improvements using data
Utilize department mechanisms
Describe continuous improvements
Drive continuous improvements
Learn system functionality
Learn system architecture
Learn system dependencies
Learn system runtime properties
Learn business requirements
Learn customer experience
Learn back-office systems
Learn technical stack
Learn dependent applications
Learn dependent services
Learn runtime operations
Learn support strategies
Understand business context
Understand customer use cases
Evaluate system designs
Participate in solution discussions
Recognize discordant views
Take part in constructive dialogue
Resolve discordant views
Improve team processes
How You'll Work.
Team & Collaboration
Cross-functional teams; Work with engineers; Work with managers; Work with peers; Represent services to stakeholders; Represent services to other teams
Communication Scope
Clear communication; Concise communication; Confidence communication
Process & Methodology
Scrum delivery
Full Job Description
**Our Purpose** _Mastercard powers economies and empowers people in 200 + countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** ### Lead Technical Program Manager ### Overview • Works across teams to organize and accelerate delivery, ensuring all teams are delivering in a coordinated manner 2 • Tracks and manages manifest definitions, release integration, timing, scope, and delivery • Provides ongoing updates (with data) on the state of delivery • Proactively manages all dependencies, ensuring all outputs are production-ready at launch Role Plan, execute, and deliver projects from inception to completion related to a known technology, product, or program. Describes and maintains the integrated plan that accounts for internal/external dependencies, differing delivery approaches, numerous constraints, and contingency for unplanned delays. Secures resources, scopes efforts outlines priorities, and establishes delivery milestones. Proactively manage the end-to-end delivery of engineering work through the organization and all dependent organizations, reporting out progress, ensuring dependencies are covered, and overseeing the gaps between teams, processes, and systems, while removing all blocking issues leading to a successful delivery. Accelerates progress by driving crisp, timely decisions. Looked to as the first point of contact for projects. Can communicate with confidence 3 levels up. Is the source of truth for status. Transforms raw thoughts into clear and concise communications. Provides the right information and associated data about the state of the project to
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