Wells Fargo
LeadSystemsOperationsEngineer-ITCapacityGovernance
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“Lead Systems Operations Engineer - IT Capacity Governance at Wells Fargo. Skills: Capacity Governance, Risk Management, IT Operations. Execute Capacity Governance control activities. Manage capacity breach lifecycle”
What You'll Achieve.
Improve efficiency; Strengthen control execution; Reduce operational risk; Ensure accuracy of metrics; Ensure completeness of metrics; Ensure consistency of metrics; Deliver complete evidence; Deliver accurate evidence; Ensure sustainable risk outcomes; Ensure sustainable control outcomes
Industry & Context.
Problem identification; Problem resolution; Root cause analysis
Work on-site, Hybrid work
What They're Looking For.
Must Have
5+ years Systems Engineering, 5+ years Technology Architecture, 2+ years Risk Management, 2+ years Business Controls, 5+ years IT Capacity Management, 5+ years Capacity Planning, 5+ years Capacity Design Optimization, 5+ years Capacity Forecasting, 5+ years Capacity Reporting, 5+ years IT Service Delivery Interface, 5+ years IT Infrastructure Operations, 2+ years Enterprise monitoring tools, 2+ years Visualization tools
Nice to Have
5+ years Process automation, 5+ years Machine learning engineering, 5+ years Data engineering, 5+ years Software engineering, 5+ years Building pipelines automation, Experience executing control activities, Experience managing Capacity Governance Processes, Experience leading cross-functional onboarding, Experience leading compliance efforts, Influence management on solutions, Partnering with developers and architects, Leading analysis of current systems, Problem identification and resolution, Configure application capacity modeling, Support application capacity modeling, Experience with advanced capacity planning tools, Experience with advanced capacity modeling tools, Deploying automations at scale, Understanding of Agile practices, Ability to work with Agile teams, Excellent verbal communication skills, Excellent written communication skills, Excellent interpersonal communication skills, Articulate technical solutions, Understand compliance standards, Communicate compliance standards, Understand compliance policies, Communicate compliance policies, Ability to work independently, Ability to form relationships
What You'll Do.
Execute Capacity Governance control activities
Manage capacity breach lifecycle
Identify capacity breaches
Escalate capacity breaches
Track capacity breaches
Remediate capacity breaches
Drive continuous improvement
Identify automation opportunities
Enable automation opportunities
Strengthen control execution consistency
Reduce operational risk
Lead onboarding of infrastructure products
Coordinate across Product Engineering
Coordinate across platform teams
Serve as Technical Lead
Translate requirements into execution
Drive alignment across teams
Drive capacity reporting governance
Ensure accuracy of metrics
Ensure completeness of metrics
Ensure consistency of metrics
Support targeted reviews
Lead targeted reviews
Support risk related engagements
Lead risk related engagements
Build stakeholder relationships
Maintain stakeholder relationships
Influence across departments
Drive remediation activities
Implement corrective actions
Ensure sustainable risk outcomes
Ensure sustainable control outcomes
Resolve moderately complex issues
Lead team to meet client needs
Act as escalation point
Provide guidance to staff
Provide direction to staff
How You'll Work.
Team & Collaboration
Product Engineering; Platform teams; Product Engineering teams; Development teams; Operations teams; Cross-functional teams; High-functioning team
Communication Scope
Technical solutions; Compliance standards; Compliance policies
Process & Methodology
Agile practices
Full Job Description
**About this role:** Wells Fargo is seeking a Lead Systems Operations Engineer - IT Capacity Governance. ****In this role, you will:**** * Execute the Capacity Governance suite of control activities, ensuring compliance with enterprise governance risk, and control requirements * Manage the capacity breach lifecycle, including identification, escalation, tracking, and remediation of capacity-related breaches * Drive continuous improvement by identifying and enabling automation opportunities within Capacity processes, improving efficiency, strengthening control execution consistency and reducing operational risk * Lead onboarding of infrastructure products into Capacity Governance Frameworks, coordinating across Product Engineering and platform teams * Serve as the Technical Lead across Product Engineering, Development and Operations, translating requirements into actionable execution, driving alignment across teams * Drive capacity reporting governance, ensuring accuracy, completeness and consistency of metrics used for monitoring and decision-making * Support and lead targeted reviews, audits and risk related engagement activities: Internal/External Audit, IRM, Targeted Reviews. Including walkthroughs and delivery of complete and accurate evidence * Build and maintain strong stakeholder relationships and influence across all levels in and outside of immediate department. * Drive remediation activities to address control gaps, implement corrective actions and ensure sustainable risk and control outcomes * Resolve moderately complex issues and lead a team to meet existing client needs or potential new clients' needs while leveraging solid understanding of the function, policies, procedures, or compliance requirements * Lead projects and act as an escalation point, provide guidance and direction to less experienced staff. ****Required Qualifications:**** * 5+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a c
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