Wells Fargo

LeadSystemsOperationsEngineer-ITCapacityGovernance

$155–225k ~AI est. Charlotte, North Carolina, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Lead candidates.

The Brief

“Lead Systems Operations Engineer - IT Capacity Governance at Wells Fargo. Skills: Capacity Governance, Risk Management, IT Operations. Execute Capacity Governance control activities. Manage capacity breach lifecycle”

What You'll Achieve.

Improve efficiency; Strengthen control execution; Reduce operational risk; Ensure accuracy of metrics; Ensure completeness of metrics; Ensure consistency of metrics; Deliver complete evidence; Deliver accurate evidence; Ensure sustainable risk outcomes; Ensure sustainable control outcomes

Industry & Context.

Problems you'll solve

Problem identification; Problem resolution; Root cause analysis

Eligibility Requirements

Work on-site, Hybrid work

What They're Looking For.

Must Have

5+ years Systems Engineering, 5+ years Technology Architecture, 2+ years Risk Management, 2+ years Business Controls, 5+ years IT Capacity Management, 5+ years Capacity Planning, 5+ years Capacity Design Optimization, 5+ years Capacity Forecasting, 5+ years Capacity Reporting, 5+ years IT Service Delivery Interface, 5+ years IT Infrastructure Operations, 2+ years Enterprise monitoring tools, 2+ years Visualization tools

Nice to Have

5+ years Process automation, 5+ years Machine learning engineering, 5+ years Data engineering, 5+ years Software engineering, 5+ years Building pipelines automation, Experience executing control activities, Experience managing Capacity Governance Processes, Experience leading cross-functional onboarding, Experience leading compliance efforts, Influence management on solutions, Partnering with developers and architects, Leading analysis of current systems, Problem identification and resolution, Configure application capacity modeling, Support application capacity modeling, Experience with advanced capacity planning tools, Experience with advanced capacity modeling tools, Deploying automations at scale, Understanding of Agile practices, Ability to work with Agile teams, Excellent verbal communication skills, Excellent written communication skills, Excellent interpersonal communication skills, Articulate technical solutions, Understand compliance standards, Communicate compliance standards, Understand compliance policies, Communicate compliance policies, Ability to work independently, Ability to form relationships

What You'll Do.

Execute Capacity Governance control activities

Manage capacity breach lifecycle

Identify capacity breaches

Escalate capacity breaches

Track capacity breaches

Remediate capacity breaches

Drive continuous improvement

Identify automation opportunities

Enable automation opportunities

Strengthen control execution consistency

Reduce operational risk

Lead onboarding of infrastructure products

Coordinate across Product Engineering

Coordinate across platform teams

Serve as Technical Lead

Translate requirements into execution

Drive alignment across teams

Drive capacity reporting governance

Ensure accuracy of metrics

Ensure completeness of metrics

Ensure consistency of metrics

Support targeted reviews

Lead targeted reviews

Support risk related engagements

Lead risk related engagements

Build stakeholder relationships

Maintain stakeholder relationships

Influence across departments

Drive remediation activities

Implement corrective actions

Ensure sustainable risk outcomes

Ensure sustainable control outcomes

Resolve moderately complex issues

Lead team to meet client needs

Act as escalation point

Provide guidance to staff

Provide direction to staff

How You'll Work.

Team & Collaboration

Product Engineering; Platform teams; Product Engineering teams; Development teams; Operations teams; Cross-functional teams; High-functioning team

Communication Scope

Technical solutions; Compliance standards; Compliance policies

Process & Methodology

Agile practices

Full Job Description

**About this role:** Wells Fargo is seeking a Lead Systems Operations Engineer - IT Capacity Governance. ****In this role, you will:**** * Execute the Capacity Governance suite of control activities, ensuring compliance with enterprise governance risk, and control requirements * Manage the capacity breach lifecycle, including identification, escalation, tracking, and remediation of capacity-related breaches * Drive continuous improvement by identifying and enabling automation opportunities within Capacity processes, improving efficiency, strengthening control execution consistency and reducing operational risk * Lead onboarding of infrastructure products into Capacity Governance Frameworks, coordinating across Product Engineering and platform teams * Serve as the Technical Lead across Product Engineering, Development and Operations, translating requirements into actionable execution, driving alignment across teams * Drive capacity reporting governance, ensuring accuracy, completeness and consistency of metrics used for monitoring and decision-making * Support and lead targeted reviews, audits and risk related engagement activities: Internal/External Audit, IRM, Targeted Reviews. Including walkthroughs and delivery of complete and accurate evidence * Build and maintain strong stakeholder relationships and influence across all levels in and outside of immediate department. * Drive remediation activities to address control gaps, implement corrective actions and ensure sustainable risk and control outcomes * Resolve moderately complex issues and lead a team to meet existing client needs or potential new clients' needs while leveraging solid understanding of the function, policies, procedures, or compliance requirements * Lead projects and act as an escalation point, provide guidance and direction to less experienced staff. ****Required Qualifications:**** * 5+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a c

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