LeadSystemsOperationsEngineer

**About this role:** Wells Fargo is seeking a Lead Systems Operations Engineer in Technology as part of Commercial and Corporate & Investment Banking Technology. This is a critical role within CCIBT Platform Management, responsible for supporting and troubleshooting loan accounting systems and managing code deployments within a controlled change‑management framework. The role includes providing on‑call support for production applications and partnering closely with internal teams and external vendors to investigate and resolve issues. Responsibilities also include supporting internal and external applications, delivering day‑to‑day support to business users, monitoring system health, and performing technical refreshes, application migrations, and business continuity (BCP) activities. The ideal candidate will demonstrate strong technical problem-solving skills, clear communication of status and progress, and the ability to operate effectively in a fast‑paced, high pressure environment while managing multiple priorities. **In this role, you will:** * Lead complex, broad impact initiatives including provision of high-level systems consultation for the technology teams * Lead team to meet moderately complex technical deliverables while leveraging solid understanding of technical process controls or standards * Contribute to increasing system efficiencies and lowering the human intervention time on related tasks * Review and analyze complex technical challenges, as well as escalated support issues related to core business solutions that require in depth evaluation of multiple factors, such as alternatives, enhancements, periodic systems reviews, or improvements to existing systems * Recommend solutions to resolve technical issues and achieve highest levels of systems and infrastructure availability by automating platform activities to lower human intervention time on related tasks * Act independently as a liaison for the platform team in support of daily inquiries, probl