Triple Whale

e-commerce SaaS

LeadSQLEngineer

$145–175k United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Lead candidates.

The Brief

“Lead SQL Engineer at Triple Whale. Skills: SQL engineering, Team leadership, Customer facing. Lead, coach, develop distributed team. Own end-to-end service model”

What You'll Achieve.

Ensure every deliverable is accurate; Ensure every deliverable is actionable; Ensure every deliverable is loved by customers

Industry & Context.

e commerce SaaS
Problems you'll solve

Translate ambiguous business questions

What They're Looking For.

Must Have

6+ years writing production SQL, 2+ years managing data engineers, Experience running request-driven service model, Customer presence, Hands-on familiarity modern e-commerce data stack, Systems thinking, Comfort working in Jira, Slack, HubSpot, Excellent written communication

Nice to Have

Python for analysis or pipeline scaffolding, Experience with LLM-assisted analytics workflows, Prior experience high-growth e-commerce SaaS

What You'll Do.

develop distributed team

Own end-to-end service model

Serve as customer-facing technical leader

Set standard for delivery quality

Improve systems and processes

Build thoughtful taxonomy of customer requests

Partner with internal teams

Identify self-serve solutions

Continue team partnership with Product/Engineering

Balance customer-facing delivery with internal priorities

Act as technical voice

How You'll Work.

Team & Collaboration

Partner with Customer Success; Partner with Solutions Architecture; Partner with Implementation; Partner with Sales; Partner with Product; Partner with Engineering; Partner with internal teams

Communication Scope

Customer calls; Present dashboards; Explain data logic; Translate business questions; Technical explanations

Process & Methodology

Jira execution, Capacity planning, Request categorisation, SLAs

Full Job Description

What Do We Do? Triple Whale is the AI operating system built for modern ecommmerce. We help you see what's actually working in your business, what's not, and what to do next. Then we take action for you — pausing the underperforming ad, generating the next batch of creative, flagging the inventory risk before it bites. We pull every signal in your business into one place, and put it on the most trusted measurement foundation in the industry. And on top of that, we give you the most actionable AI in commerce — Moby 2 — letting you tap any LLM you want, grounded in the full context of your business. Moby 2 doesn't just surface insights, it executes decisions for you, with automations that make the rest of your stack smarter. The result: more than 60,000 brands like Pressed Juicery, OUAI, and True Classic turn mountains of complex data into actions that actually grow profit, at a speed and scale that is not humanly possible. What You're Applying For Triple Whale is hiring its first US-based Lead SQL Engineer to lead the team, service model, and delivery of custom analytics assets for our customers, including dashboards, queries, and bespoke data products. Today, our SQL team plays a critical role in customer outcomes. Custom dashboards are a paid product, a key retention lever for our highest-value accounts, and an increasingly important part of renewal and expansion conversations. This role will lead the team’s evolution from a behind-the-scenes ticketing function into a direct, customer-facing service organisation that partners with customers on strategic data work. As Lead SQL Engineer, you’ll own how work is requested, scoped, delivered, reviewed, and scaled. You’ll lead a distributed team, set the quality bar, partner closely with customers and internal teams, and ensure every deliverable is accurate, actionable, and loved by customers. What You'll Do Lead, coach, and develop a distributed team of SQL engineers across the US and Eastern Europe. Own the end-to-end

Free ATS check

Applying for this Lead SQL Engineer role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Greenhouse

  • Create a Greenhouse profile before applying — it saves time across multiple applications.
  • Upload your resume as a PDF; the parser handles it better than Word.
  • Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
  • Enable email notifications to track application status in real time.

ANONYMOUS · UNFILTERED

What do employees actually say about Triple Whale?

Real rants from real employees. Read before you apply.

Read Company Rants →