Aptia
pensions
LeadSpecialist-PensionAdministration
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“Lead Specialist - Pension Administration at Aptia. Skills: Pension Administration, Member Casework Processing, Peer Review. Complete day‑to‑day pension administration activities. Perform member event processing”
What You'll Achieve.
high standard of accuracy and timeliness; accurate, compliant, and member focused administration; achieve delivery goals
Industry & Context.
analytical skills
What They're Looking For.
Must Have
1–3+ years of experience in pension administration, financial services operations, or related processing roles, Ability to perform accurate calculations and interpret scheme information, attention to detail, analytical skills, and process discipline, Good written and verbal communication skills, Proficiency in MS Office tools and ability to work with workflow systems
Nice to Have
Professional pensions qualifications (PMI or equivalent)
What You'll Do.
Complete day‑to‑day pension administration activities
Perform member event processing
Undertake Peer Review of cases
Ensure all work is delivered within SLAs
Maintain accuracy of member records
Perform automated and manual calculations
Interpret scheme documentation
Escalate complex cases
How You'll Work.
Team & Collaboration
Collaborate closely with colleagues, Senior Specialists, and Operations Managers; Contribute to team discussions on process improvement; Support knowledge sharing within the team
Communication Scope
Good written and verbal communication skills
Full Job Description
**About Aptia** Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence. With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind. Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best. And we are expanding. Aptia Group is not only fueled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues. Specialist. Responsive. Thoughtful. Our values aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. **Job requirements** Role Overview Specialist – Pension Administration is a frontline delivery role responsible for completing member casework, calculations, Peer Reviews and queries to a high standard of accuracy and timeliness. The position requires strong technical understanding of UK pension schemes (DB, DC, or Hybrid), excellent attention to detail, and the ability to follow scheme rules and procedures consistently. As a key contributor within the operations team, the Specialist will process member events, perform peer reviews, handle queries, maintain data integrity, and support end to end service delivery. T
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