Paramount Commerce
fintech
LeadSolutionsEngineer,Payments
Neural analysis suggests this role is
optimal for Lead candidates.
“Lead Solutions Engineer, Payments at Paramount Commerce. Skills: Solutions Engineering, Sales Engineering, technical pre-sales, payments industry, Canadian and US payments ecosystem, Interac, A2A, EFT, card acquiring, PSPs, processors, gateways, APIs, webhooks, reconciliation, settlement flows. Serve as the connective tissue between our commercial goals and our technical capabilities. Partner with a Product team focused on developer experience and an Engineering team that prizes robust infrastru”
Industry & Context.
Simplify complexity without losing precision; Navigate ambiguous requirements; Identify risks early; Prevent deals from gaining complexity that kills them post-signature; Eliminate avoidable rework; Identify recurring friction points
What They're Looking For.
Must Have
7 to 10+ years in Solutions Engineering, Sales Engineering, or a technical pre-sales hybrid within the payments industry, Understand the Canadian and US payments ecosystem at an operational level: Interac (e-Transfer, request-to-pay, and where real-time rails are headed), A2A and EFT flows, card acquiring, and the real distinctions between PSPs, processors, and gateways, Seen enough payment integrations go sideways to know where the risk actually lives, Direct experience in gaming, crypto, or fintech integrations, Working knowledge of APIs, webhooks, reconciliation, and settlement flows, Worked directly with product managers, payments engineers, and technical architects on the merchant side, Been the first or early SE hire before, or operated in an environment where you had to create process rather than follow it, Care about closing deals and making them succeed post-sale, See inefficiency and fix it without waiting for permission
Nice to Have
Direct experience in gaming, crypto, or fintech integrations will put you at the top of the pile
What You'll Do.
Serve as the connective tissue between our commercial goals and our technical capabilities
Partner with a Product team focused on developer experience and an Engineering team that prizes robust infrastructure
Ensure our largest merchants in gaming and fintech receive a seamless
world-class onboarding experience from the very first meeting
define how we engage with merchants technically
Become the person that Sales can't close a strategic deal without
Own the technical narrative
Make our technical sales process as as our infrastructure
Be the Technical Authority in the Room
Join late-stage and strategic sales conversations where technical credibility wins or loses the deal
Make sure deals close with full technical certainty so they succeed after signature
Articulate how our payment solutions work
and what it actually takes to integrate
Structure solutions across payment methods (A2A
and compliance constraints
Identify risks early and prevent deals from gaining complexity that kills them post-signature
Translate Between Two Worlds
Work directly with merchant-side product managers
and technical architects to understand their integration requirements and constraints
Become the trusted source of truth that both sides of the table rely on by documenting: Integration flows and technical architecture
Edge cases and compliance dependencies
Product gaps and required enhancements
Own Technical Pre-Sales End to End
Lead technical discovery
and integration scoping from first conversation through handoff to delivery
Build the repeatable assets that make this scalable: Solution templates by vertical (gaming
Integration playbooks and technical qualification frameworks
FAQs and objection-handling guides that reduce dependency on Product and Engineering for routine deal support
Improve What Happens After the Signature
Partner with implementation and engineering teams to ensure clean handoffs that reduce time-to-launch and eliminate avoidable rework
Ensure seamless Sales to Delivery transitions with complete technical context
Identify recurring friction points and feed them back into product roadmap and commercial positioning
Define the engagement model between Solutions Engineering
Establish documentation standards and technical deal qualification criteria
Create the processes and templates that let this function scale beyond you
Shape what 'good' looks like for Solutions Engineering at Paramount Commerce
How You'll Work.
Team & Collaboration
Partner with a Product team focused on developer experience; Partner with an Engineering team that prizes robust infrastructure; Work directly with merchant-side product managers, payments engineers, and technical architects; Partner with implementation and engineering teams; Define the engagement model between Solutions Engineering, Sales, Account Management, and Product
Communication Scope
Technical Authority in the Room; Technical credibility wins or loses the deal; Articulate how our payment solutions work; Discuss API authentication patterns with a merchant's engineering team; Guide stakeholders who don't fully understand their own systems toward clarity
Full Job Description
We are Paramount Commerce, a leading fintech company that has been simplifying payments in Canada since the early 2000s. We process $5 billion annually for some of the world's largest gaming and cryptocurrency platforms across Interac, EFT and soon to be RTR rails. Our infrastructure sits at the center of how money moves in Canada. As we scale into new verticals and prepare for global expansion, the complexity of what we sell is outpacing the way we sell it. Our payment products span multiple rails, settlement models, and regulatory frameworks. The merchants buying them are increasingly sophisticated, with their own payments engineers and product teams who expect a technical counterpart on our side of the table. Today, that counterpart doesn't exist as a dedicated function. That's about to change. ### The Opportunity Reporting directly to the CRO, you will serve as the connective tissue between our commercial goals and our technical capabilities. You’ll partner with a Product team focused on developer experience and an Engineering team that prizes robust infrastructure, ensuring our largest merchants in gaming and fintech receive a seamless, world-class onboarding experience from the very first meeting. You will be the first dedicated Solutions Engineer at Paramount Commerce. This is not a role where you inherit a playbook and run it. You will build the function, define how we engage with merchants technically, and become the person that Sales can't close a strategic deal without. The challenge is real: our deals involve merchants integrating across payment methods with different settlement flows, compliance constraints, and edge cases that surface late if nobody catches them early. When a gaming platform needs to understand how Interac request-to-pay works alongside their existing card acquiring setup, or a crypto exchange needs to map our A2A flows to their treasury architecture, you're the one in the room making it concrete. Right now, that work falls across Prod
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