Imprint
FinTech
LeadSolutionsEngineer
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“Lead Solutions Engineer at Imprint. Skills: solutions engineering, technical client-facing roles, payments expertise, integration planning and execution, technical discovery, solution design, implementation. Own the technical relationship with Imprint's enterprise partners. Ensure seamless integration, launch, and enhancements of payment solutions”
Industry & Context.
solve hard problems; bring order to ambiguity and scale partner success; Troubleshoot technical issues and unblock launches
What They're Looking For.
Must Have
Experience in solutions engineering, implementation engineering, sales engineering, or similar technical client-facing roles, technical background in REST APIs, front-end technologies, and mobile/web SDKs, Payments experience is essential: deep understanding of payment networks, PSPs, and payment product architecture, General understanding of how products are built, including front-end and back-end development concepts, Demonstrated ability to operate effectively in ambiguity and bring structure to unstructured problems, Extremely detail-oriented with a track record of managing complex, multi-stakeholder projects to successful completion, Collaborative team player with cross-functional partnership skills, Excellent judgment in balancing partner needs with internal priorities and knowing when to escalate strategic decisions, Motivated by building a successful company and willing to operate as a senior individual contributor, Proven track record of improving processes through tooling and automation
Nice to Have
Experience with B2B2C partner implementations, Familiarity with data flows, identity/KYC concepts, or risk/compliance considerations in financial products, Familiarity with AI/LLM tools and automation in technical workflows, Track record of working effectively in small, high-performing teams
What You'll Do.
Own the technical relationship with Imprint's enterprise partners
Ensure seamless integration
and enhancements of payment solutions
Act as the strategic technical partner to large enterprise partners
Manage complex partner solutions
Translate partner requirements into actionable solutions
Drive repeatable launch processes
Ensure Imprint's platform meets partner needs
Collaborate with sales
Drive pre-sales technical discovery and solutioning
Serve as payments and card program expert
Provide technical guidance
and implementation approach
Own post-sales technical implementation and partner delivery
Lead integration planning and execution
Build relationships with partner technical teams
Drive proactive communication with partners
Partner closely with Product and Engineering to influence roadmap
Help define new products and improvements
Ensure new partner and consumer-facing product features are aligned with partner expectations
Automate and standardize partner delivery
and repeatable integration patterns
Contribute to operational stability at launch time
Improve technical documentation and partner-facing implementation guides
How You'll Work.
Team & Collaboration
Collaborate with sales, account management, and product teams; Partner closely with Product and Engineering to influence roadmap; Collaborative team player with cross-functional partnership skills; Build relationships with partner technical teams
Communication Scope
Proactive communication with partners
Process & Methodology
managing complex, multi-stakeholder projects to successful completion
Full Job Description
WHO WE ARE Imprint is reimagining co-branded credit cards & financial products to be smarter, more rewarding, and truly brand-first. We partner with companies like Crate & Barrel, Rakuten, Booking.com, H-E-B, Fetch, and Brooks Brothers to launch modern credit programs that deepen loyalty, unlock savings, and drive growth. Our platform combines advanced payments infrastructure, intelligent underwriting, and seamless UX to help brands offer powerful financial products—without becoming a bank. Co-branded cards account for over $300 billion in U.S. annual spend—but most are still powered by legacy banks. Imprint is the modern alternative: flexible, tech-forward, and built for today’s consumer. Backed by Kleiner Perkins, Thrive Capital, and Khosla Ventures, we’re building a world-class team to redefine how people pay—and how brands grow. If you want to work fast, solve hard problems, and make a real impact, we’d love to meet you. As Lead Solutions Engineer, you will own the technical relationship with Imprint's enterprise partners, ensuring seamless integration, launch, and enhancements of payment solutions. This is a mission-critical role that sits at the intersection of major enterprise partner delivery and internal product strategy, requiring both deep technical expertise and strong business judgment. You will act as the strategic technical partner to large enterprise partners: managing complex partner solutions that are delivered over many months, translating partner requirements into actionable solutions, driving repeatable launch processes, and ensuring Imprint's platform meets partner needs while staying true to Imprint’s vision to be the best way to pay. This role blends hands-on technical execution with systems-building, requiring someone who can bring order to ambiguity and scale partner success as Imprint grows. What Success Looks Like in the First 90 Days - You can independently run technical discovery, solution design, and implementation for enterprise partn
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