Company
LeadSolutionsArchitect–Martech&CustomerPlatforms
Neural analysis suggests this role is
optimal for Lead candidates.
“Lead Solutions Architect – Martech & Customer Platforms. Skills: Martech architecture, Customer platforms, Cloud platforms, Conversational AI. Own Martech architecture. Evolve Martech roadmaps”
Industry & Context.
Risk mitigation; Solution optimisation
Hybrid work, Office 3 days/week
What They're Looking For.
Must Have
3+ years Solutions Architect, Enterprise-scale Martech platforms, Customer experience platforms, Cloud platforms (AWS, Azure or GCP), Microservices, APIs, Modern integration patterns, DevOps, Agile/SAFe delivery models, Adobe ecosystem, Conversational AI, Intelligent automation, Architecture governance, Risk management, Compliance, Vendor selection, Build vs. buy analysis, ROI/TCO evaluation, Stakeholder engagement skills
Nice to Have
Hands-on expertise in Kore.ai, Experience with Adobe Experience Cloud
What You'll Do.
Own Martech architecture
Evolve Martech roadmaps
Align with business strategy
Align with enterprise architecture
Lead design of solutions
Design across customer platforms
Design across conversational AI
Design across automation
Collaborate with product teams
Collaborate with engineers
Collaborate with business stakeholders
Deliver customer-centric solutions
Drive alignment with standards
Drive alignment with governance
Drive alignment with roadmaps
Act as technical authority
Guide teams through decisions
Guide through risk mitigation
Guide through solution optimisation
Evaluate new technologies
Evaluate new platforms
Contribute to build vs. buy
Contribute to long-term strategy
Support architecture governance
Enhance architecture best practices
Bring innovation into business
Build forward-thinking team
How You'll Work.
Team & Collaboration
Product teams; Engineering teams; Business stakeholders; Technical teams; Business audiences
Communication Scope
Stakeholder engagement
Process & Methodology
Roadmaps, Agile, SAFe
Full Job Description
Project Contractor We’re looking for a Lead Solutions Architect to drive the architecture and evolution of our Marketing Technology (Martech) ecosystem. This is a high-impact role where you’ll shape the future of customer engagement, working at the intersection of digital experience, AI, and scalable cloud platforms. You’ll partner closely with Product, Engineering, and Business teams to define innovative, scalable, and future-ready solutions that support our strategic growth. ### ### **What You’ll Be Doing** * Own and evolve Martech architecture and product roadmaps, aligning with business strategy and enterprise architecture * Lead the design of scalable, integrated solutions across customer experience platforms, conversational AI, and automation * Collaborate with product teams, engineers, and business stakeholders to deliver seamless, customer-centric solutions * Drive alignment with enterprise architecture standards, governance, and technology roadmaps * Act as the technical authority, guiding teams through complex design decisions, risk mitigation, and solution optimisation * Evaluate new technologies, vendors, and platforms, contributing to build vs. buy decisions and long-term strategy * Support and enhance architecture governance and best practices across the organisation * Stay ahead of emerging Martech, AI, and cloud trends, bringing innovation into the business * Mentor engineers and architects, helping to build a high-performing, forward-thinking technology team ### ### **What it takes** * Significant experience in technology roles, including 3+ years as a Solutions/Technical Architect * Proven experience designing and delivering enterprise-scale Martech or customer experience platforms * Strong knowledge of: * Cloud platforms (AWS, Azure or GCP) * Microservices, APIs, and modern integration patterns * DevOps and Agile/SAFe delivery models * Experience with Adobe ecosystem (e.g. Adobe Experience Cloud) * Hands-on expertise in conversational AI (e.g. Kor
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