ShipBob, Inc.
fulfillment technology
LeadSolutionsArchitect
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“Lead Solutions Architect at ShipBob, Inc.. Skills: Solutions Architecture, API integrations, ERP/Ecommerce platform architecture. Support sales team for integration buildouts. Serve as go-to expert for API and ERP/ecommerce/marketplace system integrations”
What You'll Achieve.
drive strategy and execution of complex integration initiatives; drive results that move the needle; deliver the best solutions possible; scale integrations in a repeatable, efficient, and partner-friendly manner; delivering complex API integrations; delightful shopper experience
Industry & Context.
take on real problems; create tangible solutions; drive results; solve complex problems
What They're Looking For.
Must Have
6+ years of experience in roles that demand both customer interaction and technical prowess, 6+ years of experience with integration development, APIs or IPaaS systems, track record of delivering complex API integrations in ecommerce, logistics, or SaaS environments, Demonstrated experience leading cross-functional technical initiatives and mentoring or managing others, Deep understanding of RESTful API design and ERP/Ecommerce platform architecture, Excellent written and verbal communication skills
Nice to Have
Familiarity with the 3PL/logistics space
What You'll Do.
Support sales team for integration buildouts
Serve as go-to expert for API and ERP/ecommerce/marketplace system integrations
Act as technical escalation point for large deals
Mentor junior Solutions Architects
Establish internal best practices
Interface directly with customers
Evaluate and improve processes
Coordinate with executive-level stakeholders
Support high-stakes merchants
How You'll Work.
Team & Collaboration
Collaborate with Peers and Leaders Alike; leaders are feedback flows in both directions; everyone steps up to help; hold each other to high standards; transparency and mutual respect; aligning teams to deliver the best solutions possible; representing the team in strategic conversations across Sales, Partnerships, Engineering, and Product; Coordinate with executive-level stakeholders internally and externally
Communication Scope
Excellent written and verbal communication skills; clearly and concisely conveying information and ideas to all levels of the organization
Process & Methodology
scoping, documenting, delivering integration projects
Full Job Description
As a member of the ShipBob Team, you will... Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle for ShipBob, our merchants, and for your own professional growth. If you're ready to do the most meaningful work of your career, this is the place. Collaborate with Peers and Leaders Alike: At ShipBob, leaders are accessible; feedback flows in both directions, and everyone, regardless of their seniority or role, steps up to help when needed. We hold each other to high standards because we trust each other to meet them. That combination of transparency and mutual respect is what makes the work here feel worth doing. Experience a High-Performance Culture and Clear Purpose: We are results-driven and clear about what that means: our goals are specific, accountability is shared, and every team member can see how their work connects to our mission. When we hit milestones, we celebrate them together. When we fall short, we learn and move forward. Location: Remote in these states: AL, AZ, CA, CO, FL, GA, KS, KY, IA, ID, IL, IN, LA, MA, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, OR, PA, RI, SC, TN, TX, UT, VA, VT, WA, WI Role Description: As a Lead Solutions Architect at ShipBob, you will be a key technical leader within our Solutions Architecture team, driving strategy and execution of complex integration initiatives with our most critical partners and Mid-Market and enterprise merchants. You will own the direction of integrations across both custom and general-purpose solutions and play a pivotal role in mentoring team members, improving internal processes, and aligning teams to deliver the best solutions possible. You will continue to act as a senior technical advisor, while taking on a leadership role in solution design reviews, technical governance, and representing the team in strategic conversations across Sales, Partnerships, Engineering, and Produc
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