Salesforce
AI CRM
LeadSolutionEngineer-AgentBuilder
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“Lead Solution Engineer - Agent Builder at Salesforce. Skills: AI CRM, Agentforce platform, Prototyping, LLM. Partner with Account Executives to advance and close Commercial opportunities. Run great technical discovery”
What You'll Achieve.
Drive success across the entire customer lifecycle; Accelerate prototyping and move fast; Ensure reliability; Deliver amazing experiences that customers love
Industry & Context.
Navigate ambiguity; Finding simple solutions to complex problems; Root-cause analysis; Deep-dive debugging
Willingness to travel regularly for on-site enablement, pilots, hackathons, and customer events
What They're Looking For.
Must Have
3 + years of experience in customer-facing technical selling roles or project delivery roles, Sales instinct and commercial curiosity, Value Translation, Builder Credibility & Programming Skills, Production LLM & AI Expertise, Pilot & Evaluation Experience, Exceptional ability to build Relationships, Intellectual Openness & Project Management Instincts
Nice to Have
ideally in an SMB software environment, You understand how pre-sales fits into a deal cycle, You are energised by closing a deal, not just completing a project, You can connect a working prototype to a business case, You speak ROI as fluently as you speak API, You have a career that includes meaningful time as a software engineer or solutions engineer, you have shipped code that other people depended on, You possess programming skills and have experience building production applications, You build with the products you represent and can ship a working demo over a weekend, You have production experience with LLMs, including advanced prompt engineering, agent and retrieval frameworks, You have supported technical evaluations or pilots in an enterprise setting, handling the security, administration, and scale conversations without needing to escalate everything to the product team, You are able to connect and communicate technical concepts to diverse stakeholders to include C-suite executives, engineering & IT teams, and more, You maintain a low-ego, highly cooperative, and collaborative approach, You have the ability to navigate ambiguity, finding simple solutions to complex problems, You also have the project management instincts to run multi-week activation plans or pilots against defined success metrics without dropping the ball
What You'll Do.
Partner with Account Executives to advance and close Commercial opportunities
Run great technical discovery
Build prototypes and Proof of Concepts
Coach customers to connect data end-to-end
Design robust data models
Build efficient processing pipelines
Integrate enterprise data ecosystems
Perform detailed root-cause analysis
Deep-dive debugging of complex system interactions
Optimise performance and ensure reliability
Help customers understand
and activate autonomous AI agents
Apply advanced AI orchestration frameworks
Embed yourself deeply with client teams
Translate nuanced needs into actionable technical architecture
Mentor and coach junior SE team members
Create reusable assets
Create demo innovations
Create reference architectures
How You'll Work.
Team & Collaboration
Partner with Account Executives to advance and close Commercial opportunities; Embed yourself deeply with client teams and executive stakeholders; Collaborate with the broader team on a new reference architecture; Coach a junior SE on technical depth and demo techniques
Communication Scope
Communicate technical concepts to diverse stakeholders
Process & Methodology
Project management instincts
Full Job Description
_To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts._ Job Category Sales Job Details ****About Salesforce**** Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. ## **About the Role** We're looking for a highly skilled, technically driven professional to join our Commercial Solutions team, partnering with mid-sized organisations across all sectors and industries in Australia. This is a hands-on, high-impact role that goes beyond traditional pre-sales. You will partner with Account Executives to drive success across the entire customer lifecycle, while simultaneously embedding yourself with client teams to design, develop, and support the implementation of AI solutions leveraging our Agentforce platform. If you believe the best demo is a working prototype, and you have the technical mastery to roll up your sleeves, write code, remove blockers, and build something real for a customer, we'd love to hear from you. ## ## **What You’ll Do** * **Partner with Sales.** Partner with Account Executives to advance and close Commercial opportunities. This is a pre-sales role with engineering depth. * **Run great technical discovery.** Before you build anything, you ask the right questions. You uncover the real technical blockers, the architecture constraints, and the business outcomes that matter. * **Prototyping & Hands-on Implementa
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