Salesforce
AI CRM
LeadSolutionEngineer-AgentBuilder
Neural analysis suggests this role is
optimal for Lead candidates.
“Lead Solution Engineer - Agent Builder at Salesforce. Skills: Solution Engineering, AI, Agentforce platform, Prototyping, Hands-on Implementation, Data Architecture, LLM Expertise. Partner with Account Executives to advance and close Commercial opportunities.. Run technical discovery sessions.”
What You'll Achieve.
Drive success across the entire customer lifecycle.; Design, develop, and support the implementation of AI solutions leveraging our Agentforce platform.; Optimize performance and ensure reliability.; Deliver amazing experiences that customers love.
Industry & Context.
Finding simple solutions to complex problems.; Deep-dive debugging of complex system interactions, data flows, and AI model behaviors.
Willingness to travel regularly for on-site enablement, pilots, hackathons, and customer events.
What They're Looking For.
Must Have
5 + years of experience in customer-facing technical selling roles (Solution Engineer, Forward Deployed Engineer, Technical Architect) or project delivery roles (Product Owner, System Admin, Program Architect) ideally in an Enterprise software environment., Sales instinct and commercial curiosity., Value Translation: Ability to connect a working prototype to a business case., Builder Credibility & Programming Skills: Meaningful time as a software engineer or solutions engineer, shipped code that other people depended on, possess programming skills and have experience building production applications., Production LLM & AI Expertise: Production experience with LLMs, including advanced prompt engineering, agent and retrieval frameworks., Pilot & Evaluation Experience: Supported technical evaluations or pilots in an enterprise setting, handling the security, administration, and scale conversations., Exceptional ability to build Relationships: Ability to connect and communicate technical concepts to diverse stakeholders., Intellectual Openness & Project Management Instincts: Ability to navigate ambiguity, finding simple solutions to complex problems., Willingness to Travel: Willing to travel regularly for on-site enablement, pilots, hackathons, and customer events.
Nice to Have
AI-assisted development tools like Cursor, Claude Code, and GitHub Copilot, Salesforce Data 360, Snowflake, Databricks, BigQuery, Advanced AI orchestration frameworks and prompt engineering techniques, AI tools to help recruiters assess resumes
What You'll Do.
Partner with Account Executives to advance and close Commercial opportunities.
Run technical discovery sessions.
Build prototypes and Proof of Concepts using Salesforce platform technologies.
Leverage AI-assisted development tools to accelerate prototyping.
Coach customers to connect data end-to-end by designing robust data models
building efficient processing pipelines
and integrating enterprise data ecosystems.
Perform detailed root-cause analysis and deep-dive debugging of complex system interactions
and AI model behaviors.
Help customers understand
and activate autonomous AI agents across their business processes.
Embed with client teams and executive stakeholders to grasp their operational challenges
translating nuanced needs into actionable technical architecture.
Mentor and coach junior SE team members.
Create reusable assets
and reference architectures for the broader Solutions community.
How You'll Work.
Team & Collaboration
Partner with Account Executives to advance and close Commercial opportunities.; Embed yourself deeply with client teams and executive stakeholders.; Collaborate with the broader team on new reference architectures.; Coach junior SE team members.
Communication Scope
Ability to connect and communicate technical concepts to diverse stakeholders to include C-suite executives, engineering & IT teams, and more.
Process & Methodology
Project management instincts to run multi-week activation plans or pilots against defined success metrics.
Full Job Description
_To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts._ Job Category Sales Job Details ****About Salesforce**** Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. ## About Salesforce We're Salesforce, the Customer Company, inspiring the future of the Agentic Enterprise. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. ## **About the Role** We're looking for a highly skilled, technically driven professional to join our Enterprise team, partnering with Australia's largest organisations across sectors like Communications, Manufacturing, Retail and Health. This is a hands-on, high-impact role that goes beyond traditional pre-sales. You will partner with Account Executives to drive success across the entire customer lifecycle, while simultaneously embedding yourself with client teams to design, develop, and support the implementation of AI solutions leveraging our Agentforce platform. If you believe the best demo is a working prototype, and you have the technical mastery to roll up your sleeves, write code, remove blockers, and build something real for a customer, we'd love to hear from you. **What You’ll Do** * **Partner with Sales.** Partner with Account Executives to advance and close Commercial opportunities. This is a pre-sales role with e
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