Kraft Heinz
Lead,ShopperInsights
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“Lead, Shopper Insights at Kraft Heinz. Skills: shopper insights, market research, data analysis, strategic partnership. Act as lead shopper insights partner. Develop deep understanding of omnichannel shopper behavior”
What You'll Achieve.
fuel category leadership; win in-store and online; drive growth; strengthen customer relationships; elevate Kraft Heinz’s presence; impact innovation, activation, and retail execution
Industry & Context.
problem-solving agility
What They're Looking For.
Must Have
Bachelor's degree, 10-12+ years of experience in shopper/consumer insights and primary market research, Expertise in syndicated data (e.g., Nielsen, Circana/IRI), shopper data, and digital analytics, Proven ability to translate data into clear, persuasive business recommendations, storytelling and presentation skills with experience influencing senior stakeholders, Ability to thrive in a fast-paced, cross-functional environment
Nice to Have
advanced degree a plus, experience working with Walmart, Sam’s Club, or Club channel retailers preferred
What You'll Do.
Act as lead shopper insights partner
Develop deep understanding of omnichannel shopper behavior
Identify key growth drivers
and whitespace opportunities
Partner with Customer Sales Leads and Category Advisors
and promotional strategies
Support key customer meetings with compelling storytelling
Design and lead custom research initiatives
Synthesize multiple data sources into clear
Translate insights into recommendations
Drive understanding of digital shelf
and online conversion dynamics
Partner with eCommerce teams to optimize content
Identify opportunities to win across click-and-collect and delivery models
Champion a shopper-first mindset
Build compelling narratives that connect shopper behavior to business outcomes
Stay ahead of industry trends
How You'll Work.
Team & Collaboration
Partner closely with Sales, Category Leadership, Marketing, and eCommerce teams; Partner with Customer Sales Leads and Category Advisors to shape joint business plans; Partner with eCommerce teams to optimize content, media, and shopper journeys; Collaboration and cross-functional leadership
Communication Scope
storytelling and presentation skills; influencing senior stakeholders; insight-led storytelling; build compelling narratives
Full Job Description
## _Job Description_ **Make Your Mark at Kraft Heinz** At Kraft Heinz, we’re unlocking growth by putting the shopper at the center of everything we do. With a portfolio of iconic brands found in households across the country, we are uniquely positioned to shape the future of food. As a Shopper Insights Lead supporting Walmart, Sam’s Club, and Club channels, you will play a critical role in influencing strategy for some of our most important retail partners—bringing deep shopper understanding to fuel category leadership and win in-store and online. **Role Summary** The Shopper Insights Lead will serve as the strategic voice of the shopper for Walmart, Sam’s Club, and other Club retailers. This role partners closely with Sales, Category Leadership, Marketing, and eCommerce teams to translate shopper, and retail insights into actionable strategies that drive growth, strengthen customer relationships, and elevate Kraft Heinz’s presence across these high-impact channels. **Key Responsibilities** **Shopper & Channel Expertise** * Act as the lead shopper insights partner for Walmart, Sam’s Club, and Club channel businesses * Develop a deep understanding of omnichannel shopper behavior, including in-store, pickup, and eCommerce dynamics specific to mass and club retail * Identify key growth drivers, barriers, and whitespace opportunities across priority categories **Strategic Business Partnership** * Partner with Customer Sales Leads and Category Advisors to shape joint business plans with Walmart and Sam’s Club * Influence assortment, shelving, pricing, and promotional strategies using data-driven insights * Support key customer meetings with compelling, insight-led storytelling **Insight Generation & Activation** * Design and lead custom research initiatives (quantitative and qualitative) to answer critical business questions * Synthesize multiple data sources (e.g., panel data, loyalty, shopper card, digital shelf analytics) into clear, actionable insights * Translate in
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