LIGHTFEATHER IO LLC
LeadServiceNowDeveloper
“Lead ServiceNow Developer at LIGHTFEATHER IO LLC. Skills: ServiceNow platform development, ServiceNow architecture, ServiceNow integrations, JavaScript scripting, Agile methodologies, Team leadership. Design, configuration, development, and deployment of ServiceNow applications. Develop, customize, and enhance ServiceNow modules (ITSM, ITOM, HRSD, App Engine, Service Portal)”
What You'll Achieve.
Drive the successful implementation of ServiceNow applications; Ensuring optimal performance, security, and scalability; Ensure alignment with business requirements and industry best practices; Ensure efficient, high-quality solution delivery; Mitigate risks and ensure project success
Industry & Context.
Exceptional problem-solving, analytical thinking, and troubleshooting abilities; Troubleshoot and resolve platform issues; Conduct root cause analysis; Conflict resolution expertise to mitigate risks and ensure project success
U. S. citizenship is required for this position due to federal contract requirements and the need to obtain and maintain a Public Trust level security clearance, Active DHS Public Trust clearance or higher
What They're Looking For.
Must Have
Active DHS Public Trust clearance or higher, 9+ years of hands-on experience with ServiceNow platform development and administration, ServiceNow Certified System Administrator (CSA), expertise in ServiceNow App Engine and custom application development, Advanced knowledge of ServiceNow Service Portal Development, including widget customization and UI scripting, Experience integrating ServiceNow with external systems using REST, SOAP, and third-party APIs, Proven ability to lead development teams and ensure efficient, high-quality solution delivery, Experience working in Agile environments with tools like Jira or Azure DevOps, Experience with CI/CD pipelines and DevOps practices for ServiceNow application deployment, Experience working with Amazon Web Services (AWS), scripting skills in JavaScript, GlideScript, and Flow Designer, Excellent communication skills with the ability to present technical concepts to both technical and non-technical audiences, leadership and mentoring skills, with experience managing development teams, Exceptional problem-solving, analytical thinking, and troubleshooting abilities, Excellent stakeholder management, communication, and presentation skills, Conflict resolution expertise to mitigate risks and ensure project success
Nice to Have
Experience with HR Service Delivery (HRSD) solutions within ServiceNow, Deep expertise in ServiceNow platform architecture and solution design, Experience with scripting languages such as JavaScript, GlideScript, and UI policiesusiness rules, Proficiency in designing and implementing complex integrations using Integration Hub and external APIs
What You'll Do.
and deployment of ServiceNow applications
and enhance ServiceNow modules (ITSM
Create and manage complex workflows
and automation scripts
Develop custom widgets and UI components for the Service Portal
Lead integration efforts with external systems
Ensure platform security
Troubleshoot and resolve platform issues
Optimize system performance
Conduct root cause analysis
Document technical solutions
and architecture designs
How You'll Work.
Team & Collaboration
Mentor and lead a team of ServiceNow developers; Collaborate with stakeholders and business analysts; Work within an Agile framework (Scrum/Kanban), participating in sprint planning, backlog grooming, and daily stand-ups
Communication Scope
Excellent communication skills with the ability to present technical concepts to both technical and non-technical audiences; Excellent stakeholder management, communication, and presentation skills
Process & Methodology
Agile framework (Scrum/Kanban), Sprint planning, Backlog grooming
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